感谢您的理解与支持!
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The security upgrades and maintenance of host servers in Hong Kong and Tokyo have been completed. The management panel and cloud servers have all been restored to normal operation.
If you encounter any issues while using our services, please contact our technical support team, and we will assist you as soon as possible.
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Hong Kong & Tokyo Cloud Server Host Maintenance and Upgrade Notice
Due to a critical security vulnerability disclosed by the official PVE team, we will perform security upgrades and maintenance on host servers in Hong Kong and Tokyo to ensure server security.
Maintenance Window: October 22, 08:00–12:00 (Hong Kong Time, HKT)
Scope and Impact:
1. Upgrades will be carried out in batches across Hong Kong and Japan during the maintenance window.
2. The expected downtime for each region will not exceed 2 hours. The host servers will be rebooted twice during maintenance, which may cause service interruptions to the affected cloud servers.
Please make the necessary business arrangements in advance and ensure that all important data is backed up.
We apologize for any inconvenience caused and thank you for your understanding and support.
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Singapore Cloud Server Platform Maintenance Notice
Due to maintenance and upgrades to the host servers, the management panel for all 🇸🇬 Singapore cloud servers will be temporarily unavailable. New cloud server deployments and related panel operations will be suspended during this period.
Impact:
1. New Singapore cloud server deployments and management panel operations will be temporarily unavailable.
2. Existing cloud servers will remain unaffected and continue to operate normally.
Expected Recovery: The upgrade is expected to be completed by the end of October 21, 2026. Once completed, the management panel will be restored, and cloud server provisioning and management operations will resume as normal.
We apologize for any inconvenience caused and thank you for your understanding and support.
We apologize for the inconvenience. Due to upcoming network adjustments at our San Jose data center, the SJ-Lite Cloud 50% off promotion, originally scheduled to launch today, will be postponed to ensure service stability and a better user experience.
The new launch date will be announced separately. Thank you for your understanding and patience.
感谢您的理解与配合!
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Urgent Notice: Los Angeles and San Jose Data Center 128.241.224.0/19 IP Address Replacement
Dear Customer,
We would like to inform you that our IP service provider is currently experiencing an unexpected service disruption. As a result, Los Angeles and San Jose server IP addresses in 128.241.224.0/19 may be experiencing network issues.
To avoid any potential impact on your services, please complete the IP replacement within 48 hours of receiving this notice.
IP Lookup & Self-Service Replacement: https://dlos.lidaye.shop:28888/html/ipchk.html
The website provides:
• New IP lookup and original/new IP mapping
• An automated IP replacement script
• Instructions for using the replacement script
Please note that IP information for some orders has not yet been updated. Please refer to the lookup results on the website for the latest information. Information for the remaining orders will be updated progressively.
Important:
• This issue only affects Los Angeles and San Jose IP addresses beginning with 128.241.224.0/19
• Please complete the IP replacement within 48 hours.
• The original IP addresses may be reclaimed or discontinued later. We will no longer be able to guarantee network availability for these IPs.
• Customers who have already completed the IP replacement do not need to take any further action.