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📢 Senior Specialist, Business Regulation and Advisory Center
🏢 Ameriabank CJSC
📍 Yerevan, Armenia

🔄 #FullTime
🗂️ #FinanceInsurance

📝 Responsibilities
- Collect and analyze the requirements for development of processes and documents of the units concerned
- Design and modify business processes and develop internal regulations, ensure conformity between documents
- Implement improvements of existing business processes, services, regulations and management systems Present internal regulations to the authorized body for approval /including preparation of draft decisions and references/; present issues at meetings of the Management Board
- Review and analyze the best international banking practice and development trends, make recommendations
- Support and consult on decision-making with regard to the Bank’s development, processes, and systems
- Provide the Bank’s subdivisions with advice and methodical support on optimization, improvement, and modification of processes, services, and systems
- Support implementation of initiatives aimed at development of processes, products, services, and documents, introduction of management systems, and organizational changes
- Monitor changes in regulatory requirements set by the CBA and legislation , as well as ensure their incorporation in the internal control system
- Monitor, develop, and improve the quality management system based on the requirements of ISO 9001:2015 standard, ensure the staff’s awareness of the quality standards
- Improve the system and methodology of development of the Bank’s processes and regulating documents
- Mapping the bank's business processes, organizational capabilities, and other elements of the business architecture and analysis of interdependencies between them.
- Perform other tasks as may be needed

✅ Requirements
- University degree /economics, management/
- At least 3 years of work experience
- Profound knowledge of business process management
- Idea generation skills
- Analytical and systems thinking, writing skills
- Ability to work in a team
- Organizational skills and ability to work independently
- Commitment to work and sense of responsibility
- Excellent command of English, Armenian and Russian
- Knowledge of ISO 9001:2015 standard and quality management
- Process management knowledge
- Excellent knowledge of the banking legislation

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100089273
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Training Content Developer
🏢 Tumo Center for Creative Technologies
📍 Yerevan, Armenia

🔄 #FullTime
🗂️ #Law

📝 Responsibilities
- Design and create compelling training content, including presentations, manuals, video and voiceover scripts, and e-learning modules
- Collaborate with subject matter experts (SMEs) to ensure content accuracy, relevance, and engagement
- Develop microlearning materials and interactive learning solutions for self-paced and instructor-led formats, such as cheat sheets, short guides and checklists, quizzes, etc
- Apply instructional design principles to structure training materials for a diverse range of learners
- Ensure that all materials are aligned with adult learning theories and best practices in education
- Incorporate multimedia and creative elements to enhance the learning experience
- Integrate cutting-edge digital technologies (e.g., virtual reality, augmented reality, gamification tools, Generative AI tools) into e-learning modules to create interactive and engaging learning experiences

✅ Requirements
- Bachelor’s degree in Communications, Education, Instructional Design, or a related field
- 3+ years of experience in content creation, instructional design, or curriculum development
- Proficiency in content creation tools such as Adobe Creative Suite, Canva, Articulate Storyline, or similar
- Excellent written and verbal communication skills both in English and in Armenian
- Strong attention to detail and organizational abilities
- Ability to manage multiple projects and meet deadlines
- Knowledge of learning management systems (LMS) and e-learning technologies will be a plus

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100089271
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📢 Technical Support Engineer
🏢 AeroDynamics
📍 Yerevan, Armenia

🔄 #FullTime
🗂️ #InformationTechnology

📝 Responsibilities
- Technical Diagnosis: Use your engineering expertise to investigate and solve complex technical issues reported by customers
- Complaint Coordination: Evaluate incoming complaints and route them to the correct engineering department based on the technical root cause
- Communication Link: Act as the professional liaison between the customer and the technical team, translating complex updates into clear, actionable information
- Status Management: Maintain and update the internal tracking system to ensure the status of every issue is accurate and visible to all stakeholders
- Escalation Tracking: Monitor the progress of assigned tasks to ensure engineering teams meet deadlines and customer expectations

✅ Requirements
- Education (Mandatory): A Bachelor’s degree in Engineering (Computer, Electrical, Mechanical, or related field)
- Technical Proficiency: Ability to understand complex systems and read technical documentation
- Operational Excellence: Strong organizational skills to manage multiple tickets and coordinate between various departments
- Communication: Excellent written and verbal skills for high-level professional interactions
- Experience: Prior experience in a technical support, maintenance or engineering coordination role is highly preferred

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100089269
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Card Technology and Operations Specialist
🏢 EvocaBank CJSC
📍 Yerevan, Armenia

🔄 #FullTime
🗂️ #FinanceInsurance

📝 Responsibilities
- identify and address customers’ needs
- provide customers with the necessary information
- organize the installment loan processing procedure
- issue gift cards
- sell banking products
- attract potential customers

✅ Requirements
- higher education in economics, management or finance
- knowledge of MS Word and MS Excel (knowledge of the AS-Bank 4.0 system will be considered an advantage)
- work experience in customer service (considered an advantage)
- knowledge of RA banking legislation (considered an advantage)
- communicate effectively with customers and provide high-quality service
- conduct negotiations and manage conflicts
- learn quickly and demonstrate willingness to learn
- show initiative and a strong sense of responsibility

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100089267
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Letter of Credit and Bank Guarantee Senior Specialist
🏢 EvocaBank CJSC
📍 Yerevan, Armenia

🔄 #FullTime
🗂️ #FinanceInsurance

📝 Responsibilities
- client engagement and relationship management
- execution of Directorate and Department assignments
- participation in the development of internal legal acts
- preparation and submission of guarantee, letter of credit and factoring packages
- providing relevant opinions and reviewing documents
- receiving applications and collecting and reviewing documents
- business analysis and creditworthiness assessment
- servicing guarantee, factoring, and letter of credit portfolios
- selection and evaluation of collateral
- execution of factoring programmatic and documentation processes

✅ Requirements
- higher education
- strong communication skills with corporate clients and other partners
- financial literacy, including the ability to perform analyses
- ability to manage multiple tasks simultaneously
- excellent command of English and Russian languages

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100089265
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Business loan manager - Armavir
🏢 IDBank CJSC
📍 Armavir, Armenia

🔄 #FullTime
🗂️ #FinanceInsurance

📝 Responsibilities
- Securing clientele from both corporate and private sectors and managing client databases
- Executing sales transactions for both active and passive products
- Active sale of scoring loans
- Complying with the Credit Registry requests as stipulated by both internal policies and relevant legal regulations
- As required, gathering financial data from clients, assembling legal paperwork, setting up collateral appraisal, gathering additional information, and comprehensively compiling the loan package for seamless transfer to a designated employee of the Lending Division
- Actively collaborating with other Bank departments, offering top-notch service to corporate and private clients

✅ Requirements
- Higher professional education
- At least one year of experience in this field
- Proficiency in English, Russian, and Armenian
- Understanding of banking products and services
- Knowledge of banking legislation
- Computer skills; knowledge of Excel will be a plus, and experience with LS Bank software will be considered an advantage
- Communication skills
- Cross-selling abilities
- Analytical skills
- Organizational skills and ability to manage time effectively
- Multitasking
- Attention to detail
- High efficiency and promptness in solving problems
- Effective teamwork skills
- Punctuality and sense of responsibility
- Understanding and compliance with business ethics

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100089263
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Client Manager of Commission business unit
🏢 IDBank CJSC
📍 Yerevan, Armenia

🔄 #FullTime
🗂️ #FinanceInsurance

📝 Responsibilities
- Attract corporate clients
- Sell corporate products, in particular, business overdraft, POS/V-POS payment systems, payroll products, digital credit, etc
- Sell other products provided by the Bank
- Maintain databases for attracting corporate clients
- Maintain corporate client portfolios, offer consultation, build and develop business relationships
- Collect and summarize financial data and other information of the legal package required from clients
- Carry out profitability analysis of all products for each customer
- Manage the process of establishing more/less favorable preferential conditions for customers (new tariff, etc.)
- Send inquiries to the State Register, the Credit Bureau of the Republic of Armenia and other competent authorities in accordance with the internal legal acts of the Bank and within one’s remit

✅ Requirements
- Higher professional education
- At least 1–2 years of experience in the relevant field
- Good knowledge of English, Russian and Armenian languages
- Knowledge of banking products and services
- Knowledge of banking legislation
- Computer skills
- good knowledge of Excel, knowledge of the LS Bank program will be considered as an advantage
- Communication skills
- Cross-selling skills
- Analytical skills
- An organized approach to work and effective time management skills
- Ability to manage multiple tasks simultaneously
- Attention to detail
- Excellent problem-solving aptitude
- Excellent team spirit
- Punctuality and sense of responsibility
- Strong work ethic

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100089261
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք