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📢 Senior Marketing Specialist 🏢 SoftConstruct LLC 📍 Yerevan, Armenia 🔄 #FullTime 💼 #MarketingSpecialist 🗂️ #SalesMarketing 📝 Responsibilities - Develop and execute web3 marketing strategies that increase brand awareness, drive user acquisition, and promote engagement with our products and services - Conduct market research and analysis to identify trends and opportunities in the web3 space - Work closely with the product development team to develop messaging and positioning for our products and services - Create and execute email marketing campaigns, social media. campaigns, and other digital marketing initiatives that drive engagement and conversions - Manage and optimize web3 advertising campaigns, including paid search, display advertising, and retargeting - Collaborate with the content marketing team to develop content that supports web3 marketing initiatives, such as blog posts, white papers, and case studies - Analyze web3 marketing campaign performance and make data-driven decisions to optimize campaign performance and drive improvements ✅ Requirements - Bachelor's degree in marketing, communications, or a related field - At least 3 years of experience in web3 marketing or related field - Strong understanding of web3 technologies and the block chain space or iGaming industry - Experience with email marketing, social media marketing, and other digital marketing initiatives - Knowledge of project management methodologies is an advantage - Excellent written and verbal communication skills - Strong analytical and problem-solving skills - Ability to work independently and as part of a team - Attention to detail and ability to manage multiple projects simultaneously IT Channel: @iJobAm_IT Facebook: Page Facebook: Group LinkedIn: Page 100086486 #Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Phone Customer Service Specialist 🏢 AMIO BANK 📍 Yerevan, Armenia 🔄 #FullTime 💼 #CustomerService 🗂️ #SecurityServices 📝 Responsibilities - Provide consultations to current and new customers on the services and products rendered by the bank - Provide technical support related to the systems available to customers - Perform of cross-selling inbound calls - Conduct outgoing phone calls to various target groups aimed at sales promotion, as well as calls based on the pre-approved lists arising from the needs of the company - Identify and resolve client concerns, as well as redirect inbound inquiries to the relevant divisions of the Bank or to the immediate manager of the Bank in specific cases information about the proposed and unresolved issues to the relevant departments or to the direct manager - Accept complaints and suggestions received via phone calls from customers and redirect to coordinators - Perform other duties as assigned ✅ Requirements - Higher education - One year work experience in customer service - Knowledge of banking legislation - Knowledge of MS Office, AS-Bank - Excellent communication and interpersonal skills - Ability to work in a dynamic, rapidly changing environment - Ability to work in a team - Excellent command of Armenian - Good knowledge of Russian or English languages IT Channel: @iJobAm_IT Facebook: Page Facebook: Group LinkedIn: Page 100086484 #Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 QA Automation Engineer 🏢 Buymie 📍 Yerevan, Armenia 🔄 #FullTime 💼 #AutomationEngineer 🗂️ #InformationTechnology 📝 Responsibilities - Design, develop and maintain automated test frameworks for web, backend and mobile applications - Design, develop and maintain automated test cases for web, backend and mobile applications - Work with QA and development teams to identify areas suitable for automation - Ensure consistent and reliable test execution and reporting - Communicate status to stakeholders and develop reports showing the automation testing status of releases - Collaborate with manual QA teams to convert regression test cases into automated suites - Create and maintain automation documentation and reusable frameworks - Troubleshoot test failures, identify root causes, and communicate results clearly - Contribute to performance and load testing initiatives - Create and maintain automation roadmap and to show progress against roadmap ✅ Requirements - BS in Computer Science, Engineering or a related field, or equivalent experience - Strong knowledge of quality assurance techniques, testing concepts, methodologies and tools - 4+ years in software testing with at least 3 years in automation - Strong experience with Selenium WebDriver, Java and Git - Experience in building frameworks for UI, API and backend automation - Knowledge of test management tools such as Azure DevOps - Strong analytical testing mindset that can create positive, negative and edge cases test scenarios - Understanding of SDLC, waterfall and agile delivery processes - Excellent English language skills, both written and spoken - Experience in producing testing documentation (strategies, plans, execution reports, etc) - Experience in managing complex data sets for reliable automated testing - Ability to maintain confidentiality, share ideas and information, facilitate discussions and transfer knowledge to achieve collective objectives - Ability to demonstrate automation to stakeholders IT Channel: @iJobAm_IT Facebook: Page Facebook: Group LinkedIn: Page 100086482 #Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Senior QA Engineer 🏢 Buymie 📍 Yerevan, Armenia 🔄 #FullTime 💼 #QaEngineer 🗂️ #InformationTechnology 📝 Responsibilities - Create and review test cases based on the requirements and release plan (not always available) - Execution of functional, regression and integration test scripts - Accurately report on testing progress against milestone dates, risks and come up with mitigations so stakeholders can make informed decisions - Support business teams with the creation and execution of UAT - Contribute to RCA on the QA failures on a need basis - Work with 3rd parties who will be involved in testing some projects - Participate in the waterfall and scrum teams with the focus on quality and ensure deliveries and stories are properly groomed to have appropriate acceptance criteria - Create QA progress/status reports and facilitate internal and external quality review meetings ✅ Requirements - BS in Computer Science, Engineering or a related field, or equivalent experience - Strong knowledge of quality assurance techniques, testing concepts, methodologies and tools - More than 5 years of experience in Software Quality Assurance - Expertise in web application, backend, and mobile app testing - Must have experience working on multiple projects and/or systems concurrently in a fast-paced environment - Experience in an operational test role - Expertise in test case definition - Experience in high-volume, mission-critical applications - Strong analytical testing mindset that can create positive, negative and edge cases test scenarios - Strong experience in producing testing documentation (strategies, plans, execution reports etc) - Strong understanding of the software development process, including analysis, design, coding, system and user testing, problem resolution and planning - Experience in managing complex data sets for reliable automated testing - Strong written and verbal communication skills - Excellent English language skills, both written and spoken IT Channel: @iJobAm_IT Facebook: Page Facebook: Group LinkedIn: Page 100086480 #Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Graphic Design Workshop Leader 🏢 Tumo Center for Creative Technologies 📍 Yerevan, Armenia 🔄 #FullTime 💼 #GraphicDesign 🗂️ #ArtDesignMedia 📝 Responsibilities - Design and lead Graphic Design workshops for TUMO’s students - Work in Gyumri but travel to other Tumo locations at least 3-4 times a year for month-long workshops - Develop students’ skills through designing educational material for student self-learning. - Collect and evaluate students’ results at the completion of every workshop and store them for their portfolios - Examine students’ self-learning results and provide daily feedback to them - Other duties may be assigned ✅ Requirements - Minimum 2 years of work experience in the specified field - Experience in education and ability to work with teenagers is a plus - Experience in branding or app design is a plus - Excellent communication skills and public speaking ability - Software knowledge: Adobe Photoshop, Adobe Illustrator, Adobe XD or similar design software - Language: Armenian (required), English (preferred) - Strong research skills - Ability to work independently and part of a team - Ability to maintain deadlines and ensure high productivity IT Channel: @iJobAm_IT Facebook: Page Facebook: Group LinkedIn: Page 100086478 #Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Service Quality Monitoring Coordinator 🏢 Ameriabank CJSC 📍 Yerevan, Armenia 🔄 #FullTime 💼 #QualityCoordinator 🗂️ #BusinessStrategy 📝 Responsibilities - Regular visits to branches in Yerevan and regions to conduct service quality monitoring, identify gaps in customer service quality, possible reasons, identify and propose solutions and action plans to help turn those goals into tangible deliverables including projects and detailed proposals with requirement specifications, deliverables, project plans, post-project activities - Preparation of regular Monitoring reports, which shall include statistical as well as analytical data, identified risks and proposed solutions - Other duties as assigned - Identify and present gaps in service quality process, propose solutions and improvements - Participate in Contact Center monitoring projects by monitoring phone call records, prepare Contact Center monitoring reports - Coordinate Mystery Shopping project, including but not limited to revision and monitoring of Mystery Shopping reports, development of scenarios and situations for the mystery shoppers - Assist in preparation of NPS/CEI reports and analysis of phone calls and bulk data - Participate in various other service quality enhancement projects of the Bank - Other duties as assigned - Contribute to claim/complaint handling process, including but not limited to data entry and update of customer queries & complaints in CRM system; coordinate the process of client follow up if applicable, complaint investigation within the Bank’s departments, discussion of possible solutions - Prepare responses to complaints - Initiate internal process improvements, where applicable, aimed at prevention of similar complaints - Other duties as assigned ✅ Requirements - University degree in management, finance or social sciences - At least 1 year of relevant work experience in financial institution Excellent written and oral command of Armenian, Russian and English - Strong knowledge of business ethics, etiquette and client service specifics - Strong communication skills and thorough understanding of customer service principles and standards are key requirements for the position - Driving license and personal car are a plus IT Channel: @iJobAm_IT Facebook: Page Facebook: Group LinkedIn: Page 100086476 #Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Senior system Administrator 🏢 Ameriabank CJSC 📍 Yerevan, Armenia 🔄 #FullTime 💼 #SystemAdministrator 🗂️ #InformationTechnology 📝 Responsibilities - Engagement in new products and systems implementation - Creation new business processes and workflows - Quickly obtain new knowledge of specific applications within the environment - Responsibilities may require evening and weekend work in response to needs of supported systems - Create and Design technical documentations, document standards and operating procedures for systems under his/her responsibility ✅ Requirements - Higher Technical (Engineering) education - At least 3 years of work experience in a relevant field - Knowledge of Web sites/services creation and management - Knowledge in Linux OS (Red Hat/CentOS) and services (ZABBIX, Apache, Docker, FTP/SFTP etc) are welcome - Knowledge in programming are welcome - Self-motivated, detail-oriented and organized personality - Good communication and time management skills - Ability to make decisions under pressure - Ability to work independently within tight deadlines IT Channel: @iJobAm_IT Facebook: Page Facebook: Group LinkedIn: Page 100086474 #Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք