Телеграм канал «📣 iJob.am (Job / Աշխատանք)»

💰 Exchange rates by CBA
⏰ 2026-03-13
🏷 #Exchange_Rates

👎 1$ = 377.54֏ (+0.1)
👍 1€ = 432.7֏ (-3.55)
👍 1₽ = 4.6847֏ (-0.0786)
👎 1₾ = 138.5֏ (+0.27)

📢 Customer Service Quality Coordinator
🏢 emater
📍 Yerevan

🔄 #FullTime
🗂️ #SalesMarketing

📝 Responsibilities
- Monitor and evaluate customer service interactions (phone calls, emails, chats, etc.) to ensure compliance with company policies, procedures, and service standards.
- Identify improvement opportunities and provide feedback to agents.

✅ Requirements
- Minimum 2 years of experience in Customer Service Quality Assurance or a similar role.
- Exceptional written and verbal communication skills with strong English proficiency.
- Excellent understanding of customer service principles and best practices.
- Strong analytical skills to interpret data, identify trends, and make recommendations.
- Ability to provide constructive feedback and coach team members.
- Detail-oriented with excellent organizational and time management skills.
- Proficiency in customer service software, CRM systems, and quality monitoring tools.
- Ability to work collaboratively in a fast-paced, team-oriented environment.
- Strong problem-solving skills and critical thinking ability.
- Experience integrating AI into daily workflows
- Familiarity with e-commerce is a plus.

🎁 Benefits
- Paid days off, medical insurance, 13th salary, wellness benefits, and referral bonuses.
- A collaborative, supportive environment where your ideas and professional growth are highly valued.

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100088506
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Partners Development Team Manager, MENA region
🏢 Digitain LLC
📍 Yerevan

🔄 #FullTime
🗂️ #TopManagementExecutive

📝 Responsibilities
- Responsible for managing the Partners Development team, ensuring that the issues raised by team members are addressed and solved quickly
- Initiate market research and ensure that there are no technical or procedural gaps in the company compared to the competitors, and initiate innovations that will put the company on better terms in the competition
- Initiate product development requests once noticing product gaps, and be responsible for quickly solving the product-related gaps
- Be the main contact person with Incident Management and Change Management teams and collaborate with the operators, internal teams, and Partners Development team to ensure that the issues are addressed and solved quickly
- Be in touch with operators, get involved with issues raised by the operators about product and processes, and escalate them to the Head of MENA.
- Initiate Casino and Sportsbook development plan for the entire region and initiate a strategy to develop partner numbers with targeted promotional activities
- Be responsible for the collaboration of the Casino Success team of MENA, involved with all decisions about the promotional activities with Casino Success managers and the Partners Development team. Track the success of the promotional activities
- Provide weekly and monthly reports to the Head of MENA about achievements, present issues, promotional activities, and matters that should be solved with the involvement of the Head of MENA.

✅ Requirements
- Proven experience (3+ years) in a partnership management, business development, or operational role within the iGaming or related tech industry
- 2-3 years in a leadership or team lead role
- Experience in revenue growth, retention, and upselling strategies
- Ability to manage a team of up to 12 managers.
- Strong skills in: Performance management, Mentorship and coaching, Conflict resolution, Cross-team coordination

IT Channel: @iJobAm_IT
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100088504
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Implementation/Service Engineer - India
🏢 OMD Armenia LLC

🔄 #FullTime
💼 #ImplementationEngineer
🗂️ #FinanceInsurance

📝 Responsibilities
- Client Engagement & Communication: Work closely with clients to understand their specific needs, diving deep into their trading data, and addressing technical questions and implementation challenges.
- Data Analysis: Analyze complex financial and trading data sets to identify issues, patterns, and optimization opportunities, ensuring accurate and reliable implementation outcomes.
- Custom ETL Development: Design and build client-specific ETL processes, particularly for applications like Trade Surveillance and Transaction Cost Analysis.
- Customization of Standard Products: Write tailored code to adapt our core products to meet individual client requirements, ensuring smooth integration with their systems.
- Maintain and Troubleshoot Pipelines: Ensure the ongoing functionality of data pipelines, actively troubleshooting and collaborating with the product development team to resolve issues.
- Continuous Improvement: Participate in the improvement of processes, tools, and solutions while learning proprietary technologies such as OneTick.

✅ Requirements
- Strong Python Skills: At least 3 years of practical experience with Python, with the ability to easily write and adapt code, a solid understanding of Python syntax, and familiarity with data analysis using Pandas (a plus).
- Technical Proficiency: Experience working with complex systems, understanding how various components interact, and troubleshooting code.
- Attention to Detail: A meticulous approach to your work, with a focus on accuracy and thoroughness.
- Communication Skills: Fluency in English, with the ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders.
- Team and Independent Work: Ability to collaborate within a team, as well as work independently to meet deadlines and solve problems.
- Client-Focused: An eagerness to engage with clients, learn new technologies, and adapt to proprietary systems such as OneTick.
- Desire for Growth: Enthusiasm for learning and growing within a dynamic, fast-paced environment, tackling challenging tasks related to financial markets.

🎁 Benefits
- Full-Time Permanent Employment with a flexible work arrangement (remote or office-based in Yerevan).
- Collaborative Work Environment: Work in a middle-sized company with a supportive culture where your contributions are valued. Experience a low-bureaucracy environment that encourages autonomy and impact.
- Challenging Projects: Engage with high-impact tasks for major financial market players, including national regulators, central banks, and quantitative hedge funds.
- Competitive Compensation: Salary based on experience, education, skillset, and local norms, with additional benefits discussed during the HR screening call.
- Benefits Package: Benefits may vary based on location and country-specific requirements.

IT Channel: @iJobAm_IT
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100088502
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 People Services Manager - Europe
🏢 Keywords Studios
📍 Yerevan, Armenia

🏠 #Hybrid
🔄 #FullTime
🗂️ #BusinessStrategy

📝 Responsibilities
- Lead and manage the European People Services Team, ensuring effective handling of employee and manager queries through the case management system in line with agreed SLAs and quality standards.
- Define service levels and performance metrics for People Services processes; regularly review performance, identify gaps and implement corrective actions where SLAs are not met.
- Coach and develop the People Services Team to deliver accurate, consistent and “right-first-time” responses, aligned with local country or studio requirements where applicable.
- Establish, review and maintain clear Ways of Working for the European People Services Team, including coverage models, escalation paths, triage processes, capacity planning and training needs.

✅ Requirements
- Proven experience in leading, managing and developing HR teams.
- Strong background in HR transformation, including the design and implementation of new processes, policies and ways of working.
- Hands-on experience with Workday, including manager and employee self-service and case management tools (essential).
- Strong problem-solving and analytical skills, with experience using HR data and metrics to identify root causes and drive effective solutions.
- Proactive mindset, with the ability to anticipate change, identify opportunities and take ownership.
- Comfortable operating in complex, fast-paced environments, managing multiple priorities and shifting focus as needed.
- Demonstrated ability to partner with leadership teams, influence stakeholders and build effective working relationships at all levels of the organisation.
- Strong communication skills, with attention to detail and the ability to convey complex topics clearly and pragmatically.
- High level of accountability, reliability and ability to work both independently and collaboratively.
- Highly organised, flexible and able to manage workload effectively.
- Fluency in English is required. German is an advantage, but not mandatory.

IT Channel: @iJobAm_IT
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100088500
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Full Stack Developer (Golang and React/TypeScript)
🏢 DataArt
📍 Armenia

🔄 #FullTime
🗂️ #InformationTechnology

📝 Responsibilities
- Design, develop, and maintain backend services using Golang and frontend applications using React/TypeScript.
- Collaborate with product managers, designers, and other engineers to translate business requirements into technical solutions.
- Implement event-driven architectures leveraging Kafka for real-time data processing.
- Manage and optimize AWS environments, ensuring scalability and reliability.
- Define and maintain infrastructure using Terraform and deploy services in Kubernetes clusters.
- Build and maintain CI/CD pipelines in Jenkins for automated deployments.
- Ensure high-quality code through comprehensive testing and code reviews.
- Integrate AI tools and APIs (Claude, AWS Bedrock, Copilot) to enhance product capabilities.
- Monitor application performance and troubleshoot issues in production environments.
- Contribute to UI/UX improvements and ensure seamless integration between frontend and backend.
- Communicate progress, challenges, and solutions effectively within the team.

✅ Requirements
- Strong, in-depth knowledge of Golang
- Experience delivering complex backend systems from design to production
- Solid background with Kafka and event-driven architectures
- Hands-on experience managing AWS environments
- Proficiency with Terraform for infrastructure-as-code
- Knowledge of deploying and operating services in Kubernetes
- Building CI/CD pipelines in Jenkins
- Proven ability to ensure quality through comprehensive testing
- Strong proficiency in React and TypeScript
- Experience contributing to front-end features, UI components, and client-side logic
- Ability to seamlessly integrate frontend with backend services

🌟 Nice to Haves
- Familiarity with AI tools and APIs (Claude, AWS Bedrock, Copilot)
- Excellent English communication skills (written and spoken)
- Self-driven and able to work independently while managing workload effectively

IT Channel: @iJobAm_IT
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100088498
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

.net, js Internship
Tourxel

📅 Deadline: 2026-04-12
🗺 Azatutyan 24
🗂 #Information_Technology #Internship

📢 We are looking for a passionate C# Intern to assist our development team. Who want to deepen their skills in C# and .NET development while contributing to live projects.

🆔 100088403
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👉 Telegram: @iJobAm

#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք