📝 Responsibilities
- Define and prioritize product features and requirements based on user needs and business goals
- Converting high-level user stories into smaller tasks, making sure the task aligns with the capabilities of the platform, requiring configuration, styling, extension, or custom coding to achieve the necessary result
- Conduct research and analysis of the market, competitors, and user behavior to identify opportunities for product development and optimization
- Scheduling and facilitating set team processes such as daily standup, sprint planning, and demos
- Maintaining a friendly ambiance within your team, engaging our Events Team to arrange ice-breaking or celebratory events for your team Plan and manage task progress in close coordination with developers and QA, notify the Management of any blockers, concerns, or issues beyond your resolution ability Maintaining active communication with stakeholders and third-party teams to resolve any pending questions with them or escalate such to your more senior colleagues Using AI tools and co-pilots to boost the efficiency and quality of your project management tasks
✅ Requirements
- Bachelor's degree in computer science, engineering, business, or a related field; advanced degree preferred
- 1+ years of experience in Product/Project management in the software industry
- Strong analytical skills and the ability to use data to drive decision-making
- Excellent communication, presentation, and interpersonal skills
- Knowledge of IT project management tools and methodologies
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📝 Responsibilities
- Define the product vision, develop the roadmap, and identify growth opportunities
- Continuously monitor and analyze key product performance metrics to uncover improvement and growth areas based on user engagement, usage behavior, and outcomes
- Conduct research and analysis of the market, competitors, and user behavior to identify opportunities for product development and optimization
- Oversee the full lifecycle of Telcell’s products and services from idea to launch and post-release
- Develop and manage the product roadmap, set priorities based on evolving requirements, and manage the backlog using insights from user research, data analysis, feedback, and market trends
- Prepare product-related documentation, including business cases, PRDs (Product Requirements Documents), roadmaps, and functional specifications
- Collaborate effectively and closely with project management, engineering, marketing, sales, and customer support teams to identify issues, uncover development paths, and come up with new solutions
- Monitor and evaluate product progress at every stage of the development process
- Review and improve every product update as needed before release
- Identify areas for improvement across the product and processes
✅ Requirements
- Bachelor's degree in Business, Engineering, Computer Science, or a related field
- Minimum of 2 years of experience as a Product Manager or in a similar role
- Proven track record of 2+ years in product management or a related position, preferably within a fintech or technology-driven company
- Strong analytical skills with the ability to gather, interpret, and leverage data to inform decision-making and drive product strategies
- Hands-on experience in managing product roadmaps, backlogs, and prioritizing initiatives based on market insights, user feedback, and business objectives
- Experience conducting user interviews to gather actionable insights and inform product decisions
- Proficiency in English (B2 level or higher), with strong verbal and written communication skills
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📢 Inbound Tour Manager
🏢 Jan Armenia Tours
📍 Yerevan, Armenia
🔄 #FullTime
🗂️ #ArtDesignMedia
📝 Responsibilities
- Customer engagement, service, consulting
- Development of tour packages and sales
- Establishing contacts with potential foreign partners, offering tour packages via emails and phone calls
- Preliminary analysis of tour product requests and calculation
- Maintaining loyal relationships with partners
- Hotels reservations and transfers bookings
- Analysis of sales and reports preparation
✅ Requirements
- Higher Education
- Good knowledge of Russian and English, knowledge of other foreign language will be considered an advantage
- Excellent computer skills in Word, Excel and information literacy
- Communication and nagotiation skills, hard-working
- Ability to plan, organize and control work
- Time-management skills
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📝 Responsibilities
- Audit & Stabilize: Take ownership of the legacy codebase. Utilize application profiling and database execution plans to instantly diagnose and resolve hanging queries or choking connection pools
- Execute the Strangler Pattern: Safely abstract legacy logic behind clean interfaces, breaking down monolithic domains into decoupled, containerized services without disrupting operational continuity
- Enforce Architecture Integrity: Eliminate systemic anti-patterns such as fat controllers, business logic trapped in fragile database structures, and invisible N+1 loops caused by lazy-loaded ORMs
- Optimize the Data Tier: Design high-performance compound and covering indexes in MS SQL Server, optimize locks, and ensure strict data integrity during high-throughput operational windows
- Drive Engineering Excellence: Lead technical triage, write highly testable/mockable code, and establish technical guardrails to seamlessly transition the team from legacy paradigms to modern practices
✅ Requirements
- Dual-Stack Mastery: 5+ years of deep backend experience with C# and the .NET ecosystem. You should be equally comfortable navigating legacy .NET Framework (CLR internals) and modern .NET Core / .NET 8 runtimes
- Advanced Data Layer Expertise: Deep architectural understanding of Entity Framework Core (including explicit
- loading, split queries, and projections), with a clear sense of when to drop down to raw SQL or Dapper for raw performance
- Database Fundamentals: Strong execution-level knowledge of MS SQL Server, including query execution plan analysis, index optimization, and resolving isolation levels/locking issues
- Distributed Architecture: Proven experience with message brokers (e.g., RabbitMQ, Kafka) or in-memory data stores (Redis), with a clear understanding of when to deploy a queue versus a distributed log
- The Modern Stack: Practical, hands-on exposure to containerization (Docker, AWS ECS/Fargate) and modern CI/CD automation pipelines
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📝 Responsibilities
- Establish and maintain development standards, naming conventions, and documentation
- Build and own the foundational scaffolding that agents depend on — context and convention files, shared prompt libraries, structured logging, and deterministic CI pipelines
- Design and implement an agent harness framework tailored to our codebase and environment, covering task routing, context assembly, tool permissioning, and human escalation protocols
- Define and lead the adoption of AI-first development workflows across the team so that agents are used to write, review, and test code
- Adopt automated testing pipelines that enable QA to shift from writing tests to curating agent-generated ones
- Own the ongoing maintenance, monitoring, and continuous improvement of the agent harness and AI development infrastructure as the team's needs evolve
✅ Requirements
- 4–7 years of software development experience in a product or application development environment
- Strong software engineering fundamentals — system design, code quality, and a deep understanding of the full SDLC
- Comfortable writing and reviewing production-quality code, with hands-on experience in modern development practices including version control, code review, and CI/CD
- Ability to navigate and contribute across a multi-service codebase, not just direct others
- Hands-on experience with AI development tools such as Cursor, Copilot, Augment, or similar
- Experience with agent frameworks and AI-assisted workflows; ability to design and build a development harness from the ground up
- Experience with establishing foundational scaffolding for agentic systems — context files, prompt libraries, structured logging, and deterministic CI pipelines
- Strong project and task management skills — able to drive complex technical initiatives from definition through delivery with limited oversight
- Strong communication skills — comfortable working with both technical teams and non- technical business stakeholders
- Fluent English communication skills, both written and spoken
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📢 Cyber Incident Responder
🏢 Information Systems Agency of Armenia
📍 Yerevan, Armenia
🔄 #FullTime
🗂️ #SecurityServices
📝 Responsibilities
- Perform incident triage: validate alerts, determine severity and impact, scope affected assets, and recommend immediate containment actions
- Investigate incidents across endpoint, network, cloud, and application environments using logs, telemetry, and forensic artifacts
- Coordinate containment, eradication, and recovery activities with system owners, service providers, and other stakeholders, including on-site support when required
- Collect, preserve, and document evidence using forensically sound methods and maintain the chain of custody where applicable
- Produce high-quality incident reports, after-action reviews, and actionable recommendations for remediation and long-term risk reduction
- Develop, maintain, and test incident response playbooks, SOPs, and technical runbooks for common incident types (e.g., ransomware, DDoS, data breaches)
- Support proactive activities such as threat hunting, vulnerability and malware analysis, and publication of guidance or advisories when appropriate
- Participate in national cyber exercises, tabletop simulations, and training activities; contribute to mentoring and knowledge sharing within the team
✅ Requirements
- 3+ years of hands-on experience in incident response, SOC operations, DFIR, or cyber roles
- Strong understanding of incident response methodologies and practical experience across the incident lifecycle (detection, analysis, containment, eradication, recovery, and lessons learned)
- Solid knowledge of networking and operating systems (Windows and Linux) and the ability to analyze logs and network traffic
- Experience using security tooling such as SIEM, EDR, network monitoring, and forensic utilities
- Strong documentation and reporting skills; ability to communicate clearly during high-pressure situations
- High integrity, discretion, and ability to handle sensitive information responsibly
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📢 Cybersecurity Policy & Risk
🏢 Information Systems Agency of Armenia
📍 Yerevan, Armenia
🔄 #FullTime
🗂️ #InformationTechnology
📝 Responsibilities
- Research international cybersecurity legislation, regulatory frameworks, and standards (e.g., ISO/IEC 27001, NIST CSF, EU-aligned practices) and translate findings into actionable recommendations for Armenia’s context
- Support drafting of cybersecurity bylaws, internal policies, standards, and implementation guidelines, including consultation support with stakeholders
- Coordinate implementation of governance controls within ISAA (policies, procedures, and control evidence) in partnership with IT and engineering teams
- Develop practical compliance roadmaps and risk treatment plans for prioritized services and organizations, and track progress through measurable reporting
- Support compliance activities and audits by preparing evidence, tracking remediation, and improving internal documentation quality
- Develop and deliver awareness and training materials to strengthen a security and compliance culture
- Participate in cross-agency and cross-sector working groups and support coordination with regulators and external experts
✅ Requirements
- 4+ years of experience in cybersecurity governance, risk, compliance (GRC), policy, or related roles
- Strong understanding of cybersecurity risk management and control frameworks (e.g., ISO/IEC 27001, NIST CSF, COBIT)
- Ability to translate technical security requirements into clear policy text and practical implementation steps
- Experience producing professional written outputs: policy documents, briefing notes, reports, and implementation guidance
- Strong stakeholder management skills and the ability to facilitate collaboration across departments and organizations
- High integrity and ability to handle sensitive information responsibly
- Occasional travel to the customer site is required
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