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📢 Technical Support Specialist
🏢 ServiceTitan
📍 Yerevan, Armenia

🔄 #FullTime
💼 #CustomerSupport
🗂️ #BusinessStrategy

📝 Responsibilities
- Utilize support tools to assist customers with all aspects of our software via phone, chat, email, and screen-sharing sessions.
- Become a product expert and develop creative solutions and workflows that best meet customer needs.
- Influence product changes by submitting bugs to our developers and ensuring resolution of bug fixes.
- Champion customer needs by sharing feedback and concerns with internal stakeholders.

✅ Requirements
- Excellent people skills: must be empathetic, patient, confident, good-humored, and able to interact well with a broad spectrum of personality types.
- Ability to thrive in a feedback-oriented culture and stay level-headed in a challenging, rapidly changing environment.
- Self-motivated and able to master complex software.
- An efficient, effective, and resourceful problem-solver with strong critical thinking skills and troubleshooting abilities.

🌟 Nice to Haves
- Quickbooks/accounting knowledge a plus.

🎁 Benefits
- Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career.
- Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events.
- Great work is rewarded through Bonusly, peer-nominated awards, and more.
- Holistic health and wellness benefits: Company-paid medical, dental, and vision (available to employees and their dependents day 1), parent and siblings’ insurance, wellness benefit, office massage, etc.
- Support for Titans at all stages of life: Parental leave and support, financial planning tools, Employee Assistance Program services, and more.

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100089560
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Billing and Commercial Analyst
🏢 Digitain LLC
📍 Yerevan

🔄 #FullTime
🗂️ #TopManagementExecutive

📝 Responsibilities
- Create, improve, and use invoice calculation methodologies and models
- Communicating with Company’s Partners and other departments, resolving issues and providing clarifications
- Control of Company’s Services prices and costs
- Provide an effective currency management as well as to optimize the trading process for all foreign exchange transactions
- Collect data from different sources for analyzing Company’s Partners performance
- Compare and analyze actual results with plans and forecasts
- Establish and enforce policies and procedures, provide trends and forecasts, explain processes and techniques
- Analyze results, monitor variances, identify trends
- Analyze and interpret data and make comparative analyses, study proposed changes in methods and materials
- Develop automated reporting/forecasting tools
- Participate in new Partners contracts considering and approving process
- Maintain knowledge and keep abreast of new investment regulations or policies
- Protect operations by keeping financial information confidential

✅ Requirements
- Bachelor's degree in Finance, Accounting, or related field
- Working experience in data/business analysis
- Working experience with large databases
- Advanced knowledge of Excel and financial modeling
- Familiarity with BI and analytical tools (Power BI, MS Office, Analysis services, etc.)
- Knowledge of Python, SQL, VBA is a plus
- Excellent analytical, decision-making, and problem-solving skills
- Knowledge of English, Armenian, Russian
- Ability to streamline functions and passion to learn and grow
- Excellent communication and presentation skills, be comfortable interacting with executive-level management
- Comfort dealing with ambiguity and the ability to work independently
- Attention to detail

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100089558
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Chief Information Security Officer
🏢 Freedx
📍 Yerevan, Armenia

🏠 #Remote
🔄 #FullTime
💼 #SecurityOfficer
🗂️ #SecurityServices

📝 Responsibilities
- Define and implement company-wide security strategy
- Design and own identity & access management architecture across all systems
- Secure exchange platform, wallets, APIs, and trading infrastructure
- Establish security across the full software lifecycle (code, dependencies, CI/CD pipelines)
- Lead incident response, threat detection, and risk management
- Drive security culture and practices across all teams, not only engineering

✅ Requirements
- Strong experience in cloud and infrastructure security (AWS, Kubernetes, CI/CD)
- Proven ability to design IAM and system integrations at scale
- Experience securing software supply chain (repositories, dependencies, pipelines)
- Background in crypto, fintech, or high-risk environments
- Hands-on mindset with ability to work cross-functionally across the company

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100089556
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 B2B Partner Support Specialist (Chinese)
🏢 Digitain LLC
📍 Yerevan

🔄 #Shift
🗂️ #BusinessStrategy

📝 Responsibilities
- Work closely with Digitain partners’ support representatives through online chat or other messengers
- Provide timely, accurate and complete information using the right methods/tools
- Answer partners’ inquiries related to services, games, bets and other products provided by the company
- Identify and assess partners’ needs to achieve satisfaction
- Interact with Partners to provide and process information in response to inquiries, concerns, and requests
- Handle partners’ complaints providing appropriate solution or to find alternative options to solve the issues if any
- Register all type of issues in the ticketing system for the review of corresponding departments
- Build sustainable, long relationship

✅ Requirements
- Genuine curiosity about gaming and good understanding of online gaming industry
- Proficient in English or Russian and Chinese languages(written and verbal)
- Result-oriented
- Multitasking skills
- Creative thinking
- Attention to details
- Ability to work in high pressure and in stressful situations
- Excellent communication and writing skills
- Prior experience as a front line employee would be a plus
- Willingness to work on 24/7 shifts (is a must)

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100089553
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Spanish Speaking Game Presenter
🏢 Digitain LLC
📍 Yerevan

🔄 #Shift
🗂️ #Gaming

📝 Responsibilities
- Communicate with players from different countries around the world
- Ensure games are dealt according to the procedure, as per training
- Answering customers' questions in real-time via live chat
- Enjoy the experience of presenting our games to the players

✅ Requirements
- Enjoy working as part of a close & friendly team
- Willingness to discover gaming industry, such as rules of the games
- Ability to work with the cameras in the studio
- Excellent knowledge of Spanish
- Good knowledge of English
- Be a natural communicator and with a smile on your face at all times

🎁 Benefits
- Health insurance after 3-month probation period
- KPI Bonuses after 3-month probation period
- Free taxi (only for evening and night shifts)
- Partial tuition reimbursement for students
- Gym membership discount
- One-shot bonuses in case of childbirth marriage
- Free of charge, coffee/tea, ice cream
- Team building
- Free of charge professional books
- Referral a Friend Program with a financial reward
- Professional Make-up Training

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100089551
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Audit Analyst
🏢 Digitain LLC
📍 Yerevan

🔄 #FullTime
🗂️ #FinanceInsurance

📝 Responsibilities
- Perform business process analysis to identify control gaps, inefficiencies, and opportunities for improvement
- Support design and implementation of internal control frameworks across departments
- Prepare and maintain process documentation, flowcharts, and risk-control matrices
- Conduct periodic control reviews and testing of compliance with company policies and procedures
- Develop dashboards and analytical reports (Excel, Power BI) to monitor key performance and risk indicators
- Analyze financial and operational data to support decision-making and cost optimization
- Collaborate with process owners to implement corrective actions and monitor completion
- Support automation of controls and process digitalization initiatives

✅ Requirements
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field
- 3–5 years of experience in internal control, internal audit, risk management, or financial analysis
- Strong understanding of internal control principles, risk assessment methodologies, and process documentation
- Proficiency in Excel, Power BI, and data analytics tools
- Excellent analytical, problem-solving, and communication skills
- Ability to work independently and collaborate effectively across departments
- Analytical thinking and attention to detail

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100089549
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 NetSuite Developer
🏢 DataArt
📍 Armenia

🔄 #FullTime
🗂️ #InformationTechnology

📝 Responsibilities
- Execute all phases of the SDLC: requirements analysis, solution design, documentation, implementation, testing/verification, and support
- Maximize the use of native NetSuite features to build high‑quality, performant solutions
- Collaborate closely with stakeholders and internal teams, leveraging existing implementation resources and senior leadership guidance to drive operational improvements

✅ Requirements
- Strong experience working with REST APIs, including developing custom APIs within NetSuite
- Ability to troubleshoot, enhance, and optimize API performance
- Solid expertise with SuiteScript 1.0/2.0, SuiteTalk, and SuiteCloud platform components
- Proficiency using version control systems such as GitHub and tools such as SuiteCloud CLI and SDF for development and deployment
- Experience with automated deployment of NetSuite objects, scripts, and configurations
- Proven ability to refactor and modernize legacy codebases (e.g., migrating from SuiteScript 1.0 to 2.0+)
- Deep understanding of Order‑to‑Cash processes and experience customizing/automating workflows in NetSuite
- Familiarity with major eCommerce platforms such as BigCommerce, Shopify, or Magento

🌟 Nice to Haves
- Extensive experience with Revenue Recognition processes and related automation to ensure compliance and operational accuracy
- Familiarity with NetSuite’s Advanced Revenue Management (ARM) module, including revenue arrangements, revenue plans, and associated record types

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100089547
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք