📝 Responsibilities
- Handle debt collection–related tickets and requests from both external partners and internal teams
- Perform small-scale Excel tasks, data entry, and reporting activities
- Support smooth communication and information flow between stakeholders
- Assist with case transfers, payment updates, and general coordination tasks
- Identify areas for improvement and contribute ideas for process optimization
✅ Requirements
- Educational background in Economics, Engineering, or related fields
- Strong written and spoken English
- Good organizational skills with attention to detail
- Proficiency in MS Excel and general office tools
- Proactive, communicative, and eager to learn
🌟 Nice to Haves
- Additional languages
💻 Technologies
- MS Excel
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📢 Game Presenter
🏢 Digitain LLC
📍 Yerevan, Armenia
🔄 #Shift
💼 #GamePresenter
🗂️ #Gaming
📝 Responsibilities
- Communicate with players from different countries around the world
- Ensure games are dealt according to the procedure, as per training
- Answering customers' questions in real-time via live chat
- Enjoy the experience of presenting our games to the players
✅ Requirements
- Enjoy working as part of a close & friendly team
- Willingness to discover gaming industry, such as rules of the games
- Ability to work with the cameras in the studio
- Proficient in English and willing to further improve via in-house training
- Be a natural communicator and with a smile on your face at all times
🎁 Benefits
- Health insurance after 3 months probation period
- Free taxi (only for evening and night shifts)
- Partial tuition reimbursement for students
- Career growth opportunity
- Gym membership discount
- One-shot bonuses in case of childbirth marriage
- Free of charge, coffee/tea, ice cream
- Team building
- English language tuition
- Free of charge professional books
- Free subscriptions (LinkedIn Learning, Pluralsight)
- Referral a Friend Program with financial reward
- Professional Make-up Training
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📝 Responsibilities
- Produce high-quality photo, video, and multimedia content that captures life at Digitain from cultural moments and team stories to milestones and global campaigns
- Lead employer branding content creation across social platforms (LinkedIn, Instagram, TikTok, YouTube and beyond)
- Concept, script, shoot, and edit end to end with a strong aesthetic sensibility
- Collaborate with HR, Marketing, and Leadership to surface stories worth telling
- Manage and grow relationships with local production crews, studios, videographers, and talent
- Stay ahead of platform trends and adapt content formats accordingly
- Support Digitain's positioning as a top employer, both in Armenia and globally
✅ Requirements
- 3+ years of experience in content creation, multimedia production, or social media marketing
- Strong portfolio demonstrating video, photography, and social-first creative work
- Deep understanding of social media platforms — how they work, what performs, and why
- A genuine creative eye — you have opinions about composition, color, and storytelling
- An established network within Armenia's local production ecosystem (studios, videographers, creative freelancers)
- Fluency in Armenian and English
- Comfortable working both independently and as part of a fast-moving team
- Experience with editing tools (Adobe Premiere, After Effects, Capcut, or equivalent)
🌟 Nice to Haves
- Experience with employer branding or internal comms content
- Background in creative agencies and teams, tech, gaming, or global-scale companies
- Motion graphics or animation skills
💻 Technologies
- Adobe Premiere
- After Effects
- Capcut
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📝 Responsibilities
- Gather knowledge from different sources required for establishing and maintaining the support process
- Create detailed instructions for Global Service Desk operators from scratch
- Update Global Service Desk / Client's Knowledge Base and keep instructions up-to-date
- Identify gaps in the current processes and suggest improvements and updates to them
- Share knowledge and information within the department and the whole organization
- Check Global Service Desk operators' knowledge of new and updated support processes
- Communicate with L2 / L3 specialists
- Create and update educational programs for Global Service Desk operators
✅ Requirements
- Background in support, as a Technical Writer or BA would be of great advantage
- Proficiency in English at B2+ level and higher
- Excellent verbal and written communication skills
- Capability to remain stress-resistant and cool-headed in tough situations
- Competency in handling and structuring high volumes of information
- Skills in analytical thinking and identifying dependencies and inconsistencies in processes
- Strong problem-solving and research skills
- Advanced troubleshooting and multitasking skills
- Capability to work in a team and think as a team
- Motivated, organized and responsible with quick learning ability and attention to detail
🌟 Nice to Haves
- Proficiency in Russian at B2+ level and higher
⚡ Skills
- Knowledge Base Management
- Knowledge Management
🎁 Benefits
- Delivering innovative solutions to industry leaders, making a global impact
- Enjoyable working environment, whether it is the vibrant office or the comfort of your home
- Opportunity to work abroad for up to two months per year
- Relocation opportunities within our offices in 55+ countries
- Corporate and social events
- Leadership development, career advising, soft skills and well-being programs
- Certifications, including GCP, Azure and AWS
- Unlimited access to LinkedIn Learning and Udemy
- Free English classes with certified teachers
- Participation in the Employee Stock Purchase Plan
- Monetary bonuses for engaging in the referral program
- Comprehensive medical & family care package
- Four trust days per year for personal needs
- Discounts for fitness clubs
- Benefits package (hotels, restaurants, stores and services)
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📝 Responsibilities
- Provide efficient and effective telephone service to customers
- Provide proper/accurate information
- Arise customers’ interest in products and services of the Company
- Record the issue and follow-up to solve it providing feedback to the customer upon necessity
- Reply technically as far as possible and transfer the call to technical section if necessary
- Make records of all customer calls
- Submit daily reports on complaints and offers received from customers
✅ Requirements
- College/Higher education
- Fluent in Armenian, Russian and English languages
- Problem solving and complaints handling skills
- Excellent organizational and communication skills
- Effective team working and time management skills
🌟 Nice to Haves
- Relevant work experience is an advantage
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📝 Responsibilities
- Follow on the trends of targetedproducts/services/tariffs;
- Alarm in case of major changes in the behavior of the targeted product/service/tariff;
- Make calculations of prices;
- Prepare and distribute necessary materials to all respective units and ensure proper implementation and interaction
- Come up with proposals related to product/service/ tariffs enhancement, pricing policy change;
- Prepare and keep track of weekly reports on targeted products/services/tariffs KPIs.
✅ Requirements
- Bachelors’ degree in business/economics related or technical related fields.
- At least 1 year of experience in relevant field.
- Good knowledge in marketing.
- Excellent analytical skills
- A vision of Armenian market and customer behavior.
- Good knowledge of mathematics and statistics.
- Perfect knowledge of English, Armenian, Russian languages;
- Communication and negotiation skills;
- Team-building and conflict-resolution skills;
- Business acumen;
- Problem solving.
💻 Technologies
- MS Office
- MS SQL
- Tableau
⚡ Skills
- Analytical skills
- Communication and negotiation skills
- Team-building and conflict-resolution skills
- Business acumen
- Problem solving
- Presentation preparation skills
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📢 Senior AI Engineer with LangGraph
🏢 DataArt
📍 Armenia
🔄 #FullTime
🗂️ #AIDataScience
📝 Responsibilities
- Design, build, and maintain production conversational AI systems operating in a multi-tenant SaaS environment
- Develop and optimize prompt pipelines and structured output workflows to ensure reliability and consistency
- Design end-to-end AI solutions from requirements gathering through deployment and production support
- Build and maintain evaluation frameworks including deterministic, online, and LLM-as-a-judge approaches
- Implement observability pipelines including tracing, latency monitoring, token tracking and prompt and output logging
- Monitor production systems and continuously improve quality, latency, safety, and operational efficiency using evaluation and observability data
- Collaborate with Product Managers and engineering teams to define requirements and deliver production-ready AI solutions
- Drive architectural decisions and evaluate trade-offs to improve system scalability and maintainability
- Independently propose technical approaches, refine requirements with Product Managers, and execute with limited supervision
✅ Requirements
- Proven experience building production LLM systems used by real customers
- Ability to clearly describe a specific production AI or conversational system personally built and delivered
- Experience designing AI systems end to end and delivering production-ready applications
- Strong experience developing conversational AI applications
- Understanding of prompt engineering, structured outputs, and completion logic
- Experience implementing production observability including tracing, latency monitoring, token tracking, and logging pipelines
- Experience building evaluation frameworks including deterministic evaluations, online evaluations, and LLM-as-a-judge methodologies
- Experience measuring regressions and making engineering decisions based on evaluation results
- Experience improving structured output reliability in production systems under real latency constraints
- Hands-on experience with LangGraph or LangChain
- Experience working with production AI workloads in AWS with focus on scalability, reliability, and cost optimization
- Ability to drive technical decisions, evaluate trade-offs, and collaborate with Product Managers to refine requirements
- English working proficiency
🌟 Nice to Haves
- Experience with Voice AI technologies including speech-to-text and text-to-speech
- Experience building real-time conversational agents and turn-detection systems
- Familiarity with vision-language models
- Experience with Amazon Bedrock AgentCore and OpenAI APIs
- Experience working with MCP and A2A communication protocols
- Familiarity with observability tools such as Arize, LangSmith, or Braintrust
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