Телеграм канал «📣 iJob.am (Job / Աշխատանք)»

📢 Customer Support and Sales Specialist
🏢 Amaranoc.am
📍 Yerevan, Armenia

🔄 #FullTime
🗂️ #SalesMarketing

📝 Responsibilities
- Provide accurate information and professional consultation to customers via phone regarding the Company’s services and available products
- Manage and coordinate the full booking process from start to finish
- Deliver comprehensive customer support at all stages of the customer journey: booking confirmation → check-in → stay period → check-out → feedback collection
- Monitor and ensure accommodation quality standards
- Promptly and effectively resolve issues and non-standard situations
- Collect customer feedback, document concerns, and communicate them to the relevant departments
- Maintain and continuously enhance the Company’s service standards

✅ Requirements
- Proven work experience in customer service or the hospitality (hotel) industry
- Excellent verbal and written communication skills
- Strong customer-oriented mindset
- Ability to effectively handle non-standard or high-pressure situations
- High level of responsibility, attention to detail, and results-driven approach
- Confident use of messengers, telephone communication, and CRM systems

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100089381
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Growth Transformations Associate
🏢 SoftConstruct LLC
📍 Yerevan, Armenia

🔄 #FullTime
🗂️ #InformationTechnology

📝 Responsibilities
- Lead the end-to-end delivery of high-impact strategic initiatives (e.g., operating model redesign, cost efficiency programs, digital transformation)
- Manage and coach a team of 2+ junior team members, ensuring professional growth and high-quality output
- Build and manage project plans, timelines, resource allocation, and budgets across multiple workstreams
- Collaborate with internal stakeholders across functions and business verticals to ensure strategic and operational alignment
- Develop and deliver clear, data-driven status updates, executive dashboards, and board-ready materials
- Facilitate workshops, alignment sessions, and decision-making forums with mid- and senior-level stakeholders
- Champion change management and internal communication, ensuring smooth adoption of new processes and systems
- Track and report on project KPIs and business impact metrics to ensure measurable success
- Act as the accountable owner for your projects, driving delivery from strategy to execution

✅ Requirements
- Bachelor’s or Master’s degree in Business, Economics, Engineering, or a related field
- 1–3 years of relevant experience in consulting, internal strategy, or PMO roles (internships or graduate programs included)
- Analytical mindset and ability to think in a structured, outcome-driven way
- Proactive communicator with strong written and verbal presentation skills
- High level of ownership, curiosity, accountability, and willingness to learn
- Fluent in Russian and English; additional languages are a plus
- Working Model & Travel:
- This is an on-site role based in Yerevan
- Occasional travel may be required (approx. 5–10%)

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100089379
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 2D Motion Graphic Designer
🏢 SoftConstruct LLC
📍 Yerevan, Armenia

🔄 #FullTime
🗂️ #InformationTechnology

📝 Responsibilities
- Design and produce high-quality motion graphics for a variety of content, including product videos, promotional campaigns, explainer animations, logo animations, social media content, and in-game visuals
- Collaborate with designers, illustrators, video editors, copywriters and marketers to bring stories and brand messaging to life through animation
- Translate creative briefs into visually engaging motion sequences and animated compositions using a mix of 2D assets. Working on 3D assets is a plus
- If required, create storyboards, style frames and animation tests to communicate ideas and motion direction
- Animate typography, UI elements, icons, logos and transitions based on project goals and audience
- Ensure the final outputs are optimized for delivery across various digital platforms and maintain brand consistency
- Keep up with animation trends, motion design tools and visual techniques to push creative boundaries and improve production workflows

✅ Requirements
- Bachelor’s degree in Motion Design, Animation, Visual Communication, Multimedia Arts or a related creative field
- 2–4 years of experience in motion graphic design, preferably within tech, gaming, advertising or media industries
- Strong proficiency in Adobe After Effects, Illustrator, and Photoshop; experience with Premiere Pro, Cinema 4D, or Blender is a plus
- Solid understanding of animation principles, timing, easing and composition
- Experience with storyboarding and creating smooth, professional-grade motion graphics for product and brand communication
- Ability to manage multiple projects simultaneously while meeting tight deadlines
- Strong sense of design, typography, rhythm and attention to detail in animation
- Good communication skills and a collaborative mindset within a creative team environment

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100089377
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 IT Sales Manager (Upwork)
🏢 Esterox
📍 Yerevan, Armenia

🔄 #FullTime
🗂️ #SalesMarketing

📝 Responsibilities
- Find and contact potential customers
- Build sustainable and competent business relations with current and potential customers and seek new business opportunities
- Develop an effective sales approach for creating a customer base
- Understand the needs of the customers and create customer loyalty towards the Company
- Discover and target new customers and new sales opportunities
- Create proposals for potential customers
- Negotiate contract terms and conditions to meet both customer and Company needs
- Work closely with the Marketing and Sales team to align strategies, drive campaigns, and optimize customer engagement

✅ Requirements
- Bachelor's degree in Sales, Marketing, Communications or a related field
- At least 1 year of proven experience in Sales using Upwork
- Strong sales, negotiation and communication skills
- Strong knowledge of Armenian and English languages, knowledge of Russian will be considered as an advantage
- Excellent knowledge of Microsoft Office
- Excellent communication and presentation skills
- Ability to work under pressure
- Strong organizational skills
- Ability to build relationships quickly and effectively

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100089375
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📢 Partnerships Manager
🏢 SoftConstruct LLC
📍 Yerevan, Armenia

🔄 #FullTime
🗂️ #InformationTechnology

📝 Responsibilities
- Collect, store and maintain interactions and partnerships data of casino game providers, ensuring our platform features a diverse, engaging, and profitable game portfolio
- Strengthen and nurture business relationships with existing providers to drive long-term collaboration
- Manage the entire casino game provider portfolio strategically to maximize profitability, leveraging performance analytics to identify high-impact opportunities
- Prepare proposals, reports, and documentation; maintain up-to-date internal and external databases of providers
- Lead complex commercial negotiations and contract discussions, securing terms that align with company strategy
- Collaborate closely with internal Legal teams to review, align, and ensure compliance of partnership agreements and commercial terms with relevant legislation and regulatory requirements
- Ensure smooth and effective communication across internal teams and external stakeholders
- Proactively identify potential risks or issues in provider relationships and propose timely solutions
- Collaborate cross-functionally to find creative and pragmatic resolutions to partnership challenges
- Stay current with industry trends, new technologies, and competitive movements to identify and capitalize on new opportunities

✅ Requirements
- Bachelor’s degree in Economics, Business Administration, or a related field.
- 3–5 years of experience in a similar role
- Commercial role within the iGaming industry, with direct P&L or margin responsibility is a plus
- Proven success in leading complex commercial negotiations and closing high-value deals
- Strong analytical and problem-solving abilities with structured, strategic thinking
- A “complete finisher” mindset — able to take ownership and drive projects from concept to execution
- Advanced MS Excel skills; proficiency with SQL and Power BI is a strong advantage
- Excellent command of English (written and verbal)
- Proactive, results-oriented, and self-motivated, with a strong sense of ownership and a can-do attitude

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100089373
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 TOEFL Instructors
🏢 American University of Armenia Fund
📍 Yerevan, Armenia

🔄 #FullTime
🗂️ #ScienceEducationResearch

📝 Responsibilities
- Teach the course following the approved syllabus
- Develop and share with students the course plan and hold regular class/office hours for student reach
- Assign homework and practice tests to enhance student learning
- Provide additional relevant materials that may improve understanding of TOEFL exam requirements
- Ensure that all quizzes, tests, and other assignments are reviewed and returned to students with appropriate feedback for improvement
- Develop knowledge related to all aspects of TOEFL iBT including the most recent test format
- Identify and apply new strategies for teaching TOEFL iBT
- Monitor and assess student progress
- Perform other related duties as assigned

✅ Requirements
- University Diploma in a relevant field
- Excellent command in English Language
- At least 3 years of teaching experience, preferably in TOEFL iBT

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100089371
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Junior CRM Incident Specialist / VBET
🏢 SoftConstruct LLC
📍 Yerevan, Armenia

🔄 #FullTime
🗂️ #InformationTechnology

📝 Responsibilities
- Analyze customer data per client to identify key metrics
- Respond to customer bonus requests
- Respond to problematic user cases
- Collaborate with regional, risk management and customer support teams to align CRM strategies with business objectives
- Ensure that all customer journeys are executed properly
- Be informed about running promotions and offers in all regions

✅ Requirements
- Strong analytical skills with the ability to detect and address irregularities
- Knowledge of gaming regulations, compliance, and industry standards
- Strong problem-solving abilities and critical thinking
- Excellent communication skills for collaborating with teams and reporting to senior management
- High attention to detail and accuracy
- Solid understanding of Sport risk management strategies
- Ability to lead and mentor junior risk management staff
- Ability to act quickly and decisively under pressure
- Strong teamwork skills and willingness to collaborate across departments

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100089369
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք