📢 Content Writer (Polish)
🏢 Neo Group
📍 Yerevan, Armenia
🏠 #Hybrid
🔄 #FullTime
🗂️ #Linguistics
📝 Responsibilities
- Create CRM, SEO, SMM, and other marketing content in Polish.
- Develop high-performing lifecycle communication, including email campaigns, push notifications, and in-app messages.
- Adapt global campaigns and marketing materials for the Polish market.
- Ensure all content aligns with brand guidelines, tone of voice, and regulatory requirements.
- Collaborate with CRM, SEO, and design teams to deliver high-quality campaigns.
- Maintain consistency in messaging and quality across all communication channels.
- Manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
- Minimum 2 years of experience in content writing and editing.
- Confident Polish speaker with flawless grammar and stylistic accuracy.
- Strong understanding of the Polish market and audience preferences.
- Proven experience in CRM or performance-driven marketing communication.
- Excellent writing, editing, and proofreading skills.
- Strong attention to detail and ability to meet deadlines.
- Good command of English for communication within an international team.
✅ Requirements
- Strong understanding of retention mechanics and promotional communication.
- Experience working in a multi-brand environment.
🎁 Benefits
- Enjoy 5 health days to focus on your well-being.
- Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
- Get a $30 net per month sports compensation to stay active and healthy.
- Benefit from top-notch medical insurance for peace of mind.
- Indulge in a variety of snacks available in the office.
- Join us for exciting corporate events that foster team spirit and fun!
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📢 Personal & Department Assistant
🏢 RateHawk
📍 Yerevan, Armenia
🏠 #Remote
🔄 #FullTime
🗂️ #TravelTourism
📝 Responsibilities
- Managing the executive’s calendar and schedule;
- Organizing and coordinating meetings, calls, and events;
- Administering various departmental activities, including collecting materials related to the department’s scope of work and contributing to the preparation of consolidated information;
- Taking meeting notes and updating agendas and other documents used for event organization;
- Administering quarterly planning processes;
- Managing task trackers (Asana), communication channels (Slack), and the knowledge base (Confluence);
- Collecting and managing various types of data used by the department, including guidelines, project documentation, research materials, presentations, memos, post-mortems, etc.;
- Ensuring data standards within the department;
- Participating in projects related to the department’s activities.
- Experience in executive administrative support and/or project management;
- Ability to manage calendars and coordinate schedules;
- Skills in organizing and coordinating meetings, calls, and events;
- Experience in planning business travel, including booking flights and hotels;
- Experience managing executive expenses and preparing expense reports;
- Skills in preparing presentations;
- English proficiency at Upper-Intermediate level (the interview will include a conversation in English);
- Proficient in Microsoft Excel and PowerPoint.
✅ Requirements
- Flexible schedules and opportunity to work remotely.
- Ambitious and supportive team who love what they do, appreciate each other, and grow together.
- Internal programs for adaptation and training, development of soft skills, and leadership abilities.
- Partial compensation for participating in external training and conferences.
- Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
- Corporate prices on hotels and travel services.
- MyTime Day Off - an extra non-working day without loss of compensation.
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📝 Responsibilities
- Drive cross-departmental coordination for core operations and the platform launch
- Lead workstream coordination on pitch deck preparation, investor materials, and fundraising logistics
- Coordinate stakeholders on regulatory compliance, including VARA workstreams
- Establish operating rhythm for the CEO office: reporting cadence, prioritisation framework, decision logs
- Lead organisational optimisation initiatives across people, process, and systems
- Partner with leadership on strategic planning, OKRs, and performance management
- Lead partnership sourcing, evaluation, and negotiation support
- Identify, scope, and build business cases for new ventures and market expansion
✅ Requirements
- 5+ years in top-tier management consulting (MBB or equivalent) strongly preferred; investment banking, corporate strategy, or prior chief of staff experience also considered
- MBA preferred from a top-tier programme
- Russian-speaking required; English fluency essential
- Advanced financial modelling and Excel proficiency
- Demonstrated ability to operate independently in ambiguous, high-velocity environments
- Track record of managing complex cross-functional programmes from concept to delivery
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📝 Responsibilities
- Develop and customize Shopify themes using Liquid, HTML, CSS, and JavaScript
- Create reusable templates and components for multi brand setups
- Build and maintain private or public Shopify applications
- Integrate with Shopify Admin and Storefront APIs and work with webhooks
- Implement secure authorization flows using OAuth
- Build backend services with Node.js for app functionality and platform integrations
- Support data synchronization with ERP, PIM, or CRM systems
- Ensure strong performance, SEO readiness, accessibility, and smooth overall UX
- Troubleshoot platform issues and optimize storefront speed
- Collaborate with designers, product managers, and QA specialists throughout delivery
✅ Requirements
- Experience of three years or more working in the Shopify ecosystem
- Strong knowledge of Liquid and Shopify theme development
- Practical experience with JavaScript and TypeScript
- Experience with Shopify APIs using REST or GraphQL
- Background in building Shopify apps with Node.js
- Understanding of ecommerce flows such as catalog, cart, checkout, promotions, and payments
- Ability to work independently and take ownership of deliverables
🌟 Nice to Haves
- Python experience useful for data integrations or ETL tasks
- Headless Shopify experience using Hydrogen, Remix, or Next.js
- Experience with multi store or multi language setups
- Familiarity with TailwindCSS or other UI frameworks
- Experience with Shopify Plus
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📝 Responsibilities
- Set up and configure our complex B2B product with advanced functional logic (similar to Odoo, SAP, Microsoft Dynamics, etc.);
- Conduct demo calls to understand client business needs and deliver compelling product presentations;
- Develop and lead client training sessions to ensure strong adoption and effective product usage;
- Troubleshoot technical issues, including API requests, data flows, and integrations;
- Act as a trusted advisor by proactively managing the client journey and ensuring long-term success;
- Manage a portfolio of accounts, focusing on retention and identifying growth opportunities;
- Collaborate with product and engineering teams to resolve complex technical challenges;
- Build strong, long-lasting relationships with customers through clear and proactive communication.
- 1–2+ years of experience in Technical Support, Customer Success, Implementation, or Account Management;
- Hands-on experience with complex B2B systems (ERP/CRM/SaaS like Odoo, SAP, Microsoft Dynamics, or similar);
- Strong technical mindset with the ability to understand systems, APIs, and data flows;
- Experience working with APIs, JSON, HTTP requests, or debugging tools is a strong advantage;
- Excellent communication and presentation skills;
- Customer-oriented, responsible, and solution-driven attitude;
- Fluent English (both written and spoken).
- Become a product expert and deeply understand our technology;
- Diagnose and resolve technical issues efficiently;
- Support and guide customers with best practices and clear documentation;
- Collaborate cross-functionally to improve product and customer experience;
- Identify recurring issues and contribute to continuous improvement;
- Build trust-based, long-term customer relationships.
✅ Requirements
- Tech-savvy & analytical — you enjoy solving technical challenges and understanding how systems work;
- API & data enthusiast — familiarity with APIs, JSON, HTTP, and debugging is a plusCustomer-first mindset — you can clearly explain technical concepts to non-technical users;
- Strong communicator — confident, clear, and empathetic in interactions;
- Self-driven & adaptable — proactive, flexible, and comfortable in a fast-changing environment;
- Availability to work Monday–Friday with flexibility to support customer business hours when needed.
- Experience with Python, Postman, or SQL;
- Experience with tools like Zendesk, Monday, HubSpot;
- Background in SaaS, cybersecurity, or data-driven products;
- Previous experience in technical support or customer-facing roles.
- Fixed schedule: Monday–Friday, 10:00–18:00 (GMT+3);
- Fully remote work opportunity;
- Inclusive and international environment;
- Compensation in USD;
- Supportive management focused on your growth and long-term collaboration.
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📝 Responsibilities
- Design Conceptualization: Collaborate with stakeholders to understand user requirements, business goals, and technical constraints. Generate ideas, create design concepts, and translate them into tangible product designs
- User Research: Conduct user research to gain insights into user behavior, needs, and preferences. Use various research methods such as surveys, interviews, and usability testing to inform the design process
- User Interface (UI) Design: Create visually appealing and intuitive user interfaces that enhance user experience. Develop wireframes, prototypes, and mockups to illustrate design concepts and interactions
- Interaction Design: Define the interaction patterns, workflows, and user flows to ensure a seamless and engaging user experience. Consider factors such as usability, accessibility, and overall product functionality
- Design Iteration and Testing: Gather feedback on design concepts through iterative testing and refinement. Incorporate user feedback and iterate on designs to improve usability and address any usability issues
- Collaboration: Work closely with cross-functional teams, including engineers, product managers, and marketers, to ensure the successful implementation of design solutions. Collaborate in an agile development environment, participating in sprint planning, stand-ups, and reviews
- Visual Design: Create visually appealing designs that align with brand guidelines and product objectives. Develop a consistent visual language, including color palettes, typography, and iconography
- Design Documentation: Produce design specifications, guidelines, and documentation to effectively communicate design requirements to development teams. Ensure that design assets are organized and accessible for implementation
- Industry and Technology Awareness: Stay up to date with industry trends, best practices, and emerging technologies in product design. Continuously learn and apply new tools and techniques to improve design processes and deliver high-quality products
✅ Requirements
- Bachelor's or Master's degree in Product Design, Interaction Design, or a related field
- Strong portfolio demonstrating expertise in user-centered design, visual design, and problem-solving skills
- Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, or similar software
- Familiarity with front-end development technologies (HTML, CSS, JavaScript) is a plus
- Excellent communication and presentation skills to effectively articulate design decisions and collaborate with cross-functional teams
- Ability to work in a fast-paced environment, prioritize tasks, and meet project deadlines
- Strong analytical and problem-solving skills to identify and address user needs and pain points
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📝 Responsibilities
- Receive and process incident tickets and service requests from company staff and worldwide partners
- As receiving the Incident ticket and service request implement initial Review, criteria-based edition, issue reproduction, priority definition, first level troubleshooting and bug checking, afterwards, support with all necessary tools and credentials, assign the ticket to the responsible team/department
- Keep tense contact with the responsible teams/specialists, require updates regarding the Incident resolution process, based on procedures follow Service and operation level agreements
- Keep the contact with front line, management, partners all around the world organizing multilingual notification (English, Russian) process regarding incident tickets and service requests resolution process
- Handle full information transfer regarding maintenance works by company providers, deliver corresponding information to the management and partners
- Prepare daily/weekly/monthly reports as requested, analyze and organize presentations for separate departments, management based on specific requirements
- Keep up to date with all company products and maintain high level of knowledge about in-house software, procedures, instantly upgrade the skills regarding the changes in products and services
- Undertake Service Desk, Change management and Release management limited responsibilities in non-working hours
- Promote teamwork and knowledge sharing, be actively engaged in Knowledge base creation process, continuous update and sharing with team members and company staff
- Other duties as assigned by the immediate supervisor
✅ Requirements
- Undergraduate Degree in IT / Management will be a plus
- Ability to competently keep verbal and written communication in Armenian, English and Russian with partners / other personnel
- Good knowledge of MS Office
- Experience in the iGaming industry is a plus
- Knowledge of Atlassian Jira or other similar software will be considered as a plus
- Ability to work with shifts is a must
- Reporting and analytical skills
- Hardworking, initiative and flexible personality with the ability to prioritize and multi-task
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