📝 Responsibilities
- Craft and evolve product positioning, ensuring a consistent brand voice and communication strategy across all channels
- Design and execute impactful Go-to-Market strategies for new game releases, while sustaining momentum for existing successful titles
- Develop compelling marketing collateral that highlights the Unique Selling Points (USPs) of our games for casino operators, affiliates, and key industry stakeholders
- Partner with Sales, Business Development, PR, and Product teams to translate market insights into tangible product enhancements and high-performing promo campaigns
✅ Requirements
- Bachelor’s Degree in Marketing, Communications, Business Administration, or a related field
- 2+ years of experience in product marketing or brand management (preferably within IT or Fintech sectors)
- A proven track record of successfully launching and promoting products, backed by measurable business results
- A deep understanding of GTM strategies, promotional mechanics, and player retention techniques
- Proficiency in analyzing campaign performance metrics and using data to optimize marketing strategies and ROI
- Ability to conduct thorough market research and competitor benchmarking to maintain a distinct product advantage
- Strong experience in overseeing the creation of high-quality marketing assets and ensuring they align with the product’s value proposition
- Hands-on experience managing multi-channel campaigns
- Fluency in English is necessary for international communication and strategy development
- Ability to translate technical game features into exciting player-facing benefits
- Excellent interpersonal skills to bridge the gap between technical product teams and commercial sales teams
- Thriving in a fast-paced environment with frequent new game releases
🌟 Nice to Haves
- Prior experience in the iGaming or gaming industry is a significant plus
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📝 Responsibilities
- Implement financial, operational and compliance audits
- Evaluate controls and provide assurance of compliance with statutory requirements, policies, and procedures in line with the Organization’s policies and procedures and Institute of Internal Auditors Standards
- Recommend corrective actions and improvements, cost reduction strategies
- Conduct data analysis on the loan portfolio to identify any unusual relationships/anomalies
- Assist the Head of Internal Audit in the reporting of audit results to the Board of the organization, development and planning of audit program testing and evaluation, quality assurance
- Supervise more junior members of the Internal Audit team, review their reports and working papers
- Conduct any reviews or tasks requested by the Audit-Risk Management Committee and Executive Management provided that such reviews and tasks do not compromise the independence or objectivity of the audit function
✅ Requirements
- Bachelor’s degree preferably in Finance/ Accounting/ Audit/Mathematics
- Excellent report writing skills and computer literacy
- Readiness for countrywide travel
- Having the confidence to stand up to pressure
- Knowledge of Armenian and English
🌟 Nice to Haves
- Master’s degree
- Work experience in external audit
- Knowledge of IFRSs
- ACCA, CIA
- Knowledge of ArmSoft
🎁 Benefits
- ACCA/CIA examinations are reimbursed
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📝 Responsibilities
- Monitoring of security alerts and events in SIEM, EDR and other platforms
- Process and respond to login alerts by distinguishing the real one from the fake one and reducing the number of latters
- Study and resond to indicents, document all the steps
- Verify and process the results of vulnerability scanning, take part in solving the issues if necessary
- Perform Threat intelligence and integrate it with internal data flows to detect emerging and newly developing threats
- Contribute to the development and maintenance of SOC playbooks, logs, and standard operating procedures
- Draw up periodic summaries and reports
✅ Requirements
- General knowledge on Cloud security
- Planning and reporting skills
- Familiarity with access and account management concepts (Active Directory, LDAP)
- General knowledge about threat vectors and techniques - phishing, credential stuffing, lateral movement, privilege escalation, ransomware, C2 frameworks
- Familiarity with various operating systems and their logging features (Windows, Linux, FreeBSD)
- Knowledge of the basics of network technologies (TCP/IP, DNS, VPN, OSI model, routing, switching)
- Experience with mail security and sandbox detonation
- Knowledge of scripting languages for automation or data analysis purposes ((Python, PowerShell, Bash and etc)
🌟 Nice to Haves
- Knowledge of verifying malicious software
- The presence of relevant professional trainings and certificates
- Work experience in financial and banking field
- The knowledge of security and banking standards
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📝 Responsibilities
- Support the implementation of the company’s Information Security Policy and ISMS requirements
- Assist in maintaining compliance with SOX ITGC, ISO 27001, and other regulatory standards
- Conduct risk assessments, perform vulnerability scans, and follow up on remediation
- Monitor security of infrastructure, systems, networks, firewalls, VPNs, and AD
- Support incident response: triage alerts, investigate violations, and document findings
- Assist with disaster recovery procedures and participate in periodic recovery testing
- Ensure secure system configurations and contribute to PAM, firewall reviews, and secure deployments
- Collaborate with IT, TD, HR, and other departments on security-related initiatives
- Provide security guidance and awareness to employees
✅ Requirements
- Bachelor’s degree in Information Security, Computer Science, or related field
- Minimum 3 years of hands-on experience in cybersecurity or IT security operations
- Knowledge of SOX ITGC, ISO 27001, NIST, CIS frameworks
- Experience with vulnerability tools, incident handling, and endpoint security
- Strong understanding of AD, Windows/Linux servers, networks, firewalls, and VPN
- Excellent analytical and documentation skills
- Russian (intermediate), English (technical reading & writing)
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📝 Responsibilities
- Perform software entries based on assigned tasks such as hires, terminations, vacations, sick leaves, etc...
- Collaborate with employees regarding attendance-related matters in line with company policies
- Support the payroll process by providing verified attendance data and resolving discrepancies
- Work closely with IT teams to maintain and improve attendance tracking systems
- Ensure compliance with labor laws, company policies, and industry regulations related to work hours and attendance
- On the first working day, register biometric data in the attendance system and issue access cards to new hires
- Carry out other duties assigned by the immediate supervisor that align with the job description and comply with the labor code
✅ Requirements
- Proficiency in attendance tracking software and Excel (especially pivot tables, data analysis, and reporting)
- Strong analytical and problem-solving skills related to attendance issues
- High level of attention to detail and data entry accuracy
- Ability to handle confidential information with professionalism
- Bachelor’s degree in Marketing, Human Resources, Business Administration, or a related field.
- Excellent verbal and written communication skills for interacting with employees and management
- Proactive and solution-oriented mindset
- Ability to work independently and manage time effectively
- Strong interpersonal skills and a service-oriented approach to support employees
- Adaptability to work in a fast-paced IT environment
- Fluency in Armenian, Russian, and English
- At least 1 year of experience in attendance management, workforce coordination, or HR administration preferably in IT industry
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📝 Responsibilities
- Act as the first point of contact for customer inquiries via phone, chat, email, and support tickets
- Handle customer questions, issues, and complaints in a timely and accurate manner
- Take ownership of issue resolution, ensuring problems are resolved efficiently and to a high standard of customer satisfaction
- Identify and escalate complex or unresolved issues to the appropriate teams and ensure proper follow-up
- Share knowledge with team members and actively learn from peers
- Provide support in specialized cases based on business needs, including customer onboarding and other product-specific support areas
✅ Requirements
- Fluency in English (C1 or higher) (written and spoken)
- At least 1 year of experience in customer support or customer service
- Strong understanding of technology and software products
- Willingness to work night shifts from 10:00 PM to 7:00 AM (Armenia time), including weekend coverage when required
- Detail-oriented with strong multitasking, prioritization, and time management skills
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📢 Sales and Service Specialist in Nor Hachn SC
🏢 Viva
📍 Noyemberyan, Armenia
🔄 #FullTime
💼 #SalesSpecialist
🗂️ #SalesMarketing
📝 Responsibilities
- Provide services to the customers according the Company set standards and planned indicators, as well as follow up on their implementation
- Inform and provide necessary advertising materials to the customers (specifications of products, services and tariffs)
- Provide technical support in products/services activation/ deactivation procedures
- Sell mobile phones/devices, data devices & accessories
- Provide service to the customers in prepaid / postpaid products, voice and data tariffs
- Prepare reports
- Ensure handling of customer claims and complaint
- Ensure confidentiality of the customer data and the Company activities/ standards
✅ Requirements
- Higher education
- Knowledge of Company’s and competitor’s tariffs/ products/ services /bundles
- PC skills (Word, Excel)
- Linguistic skills: Armenian, Russian and English languages
- Effective team working and time-management skills
- Good organizational, communication and negotiation skills
- Conflict and stress management skills
🌟 Nice to Haves
- Work experience in the customer service or sales will be an advantage
- Awareness of different transactions in billing systems is a plus
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