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📢 Customer Support Specialist (Turkish and English Languages)
🏢 SoftConstruct LLC
📍 Yerevan, Armenia

🔄 #FullTime
🗂️ #SecurityServices

📝 Responsibilities
- Deliver customer service through online and phone support
- Provide solutions to customers with the help of supervisors from different departments
- Provide detailed information about websites, procedures, payments and requests
- Translate database information about registered bets

✅ Requirements
- Excellent knowledge of Turkish and English, both spoken and written
- Excellent knowledge of any other foreign language is an advantage
- Excellent listening and communication skills
- Customer service skills
- Ability to work under strict deadlines and pressure
- Ability to work as a part of a team
- Ability to be patient and understanding
- Experience in the field is a plus
- Ability to work in flexible shifts and on-site

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100089658
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Sales and Service Specialist in Metsamor SC
🏢 Viva
📍 Metsamor, Armenia

🔄 #FullTime
🗂️ #SalesMarketing

📝 Responsibilities
- Provide services to the customers according the Company set standards and planned indicators, as well as follow up on their implementation
- Inform and provide necessary advertising materials to the customers (specifications of products, services and tariffs)
- Provide technical support in products/services activation/ deactivation procedures
- Sell mobile phones/devices, data devices & accessories
- Provide service to the customers in prepaid / postpaid products, voice and data tariffs
- Prepare reports
- Ensure handling of customer claims and complaint
- Ensure confidentiality of the customer data and the Company activities/ standards

✅ Requirements
- Higher education
- Work experience in the customer service or sales will be an advantage
- Awareness of different transactions in billing systems is a plus
- Knowledge of Company’s and competitor’s tariffs/ products/ services /bundles
- PC skills (Word, Excel)
- Linguistic skills: Armenian, Russian and English languages
- Effective team working and time-management skills
- Good organizational, communication and negotiation skills
- Conflict and stress management skills

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100089656
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Legal Counsel (International Legal Department)
🏢 SoftConstruct LLC
📍 Yerevan, Armenia

🔄 #Internship
🗂️ #Law

📝 Responsibilities
- Provide legal advice on international corporate matters, including governance, compliance, and regulatory frameworks
- Assess and mitigate legal risks associated with global business operations
- Ensure compliance with international laws, regulations, and industry standards
- Draft, review, and negotiate contracts with international customers, suppliers, and business partners
- Ensure that contractual agreements align with international legal requirements and business objectives
- Assist in preparing print-ready legal documents for senior management review
- Monitor legal and regulatory developments in key international markets
- Ensure adherence to corporate governance standards and international compliance regulations
- Liaise with external legal counsel and specialists to resolve complex legal matters
- Participate in contract negotiations and global business transactions
- Build and maintain strong relationships with key international stakeholders
- Represent the company in international legal matters and meetings
- Carry out other duties assigned by the immediate supervisor that align with the job description and comply with the labor code

✅ Requirements
- Bachelor's degree in Law (Master’s degree in Law is an advantage)
- Minimum of 2 years of experience as a legal counsel in a business environment
- Experience in international corporate law, contract negotiation, and compliance
- Background in cross-border legal transactions and risk management
- Experience in drafting general and commercial contracts is required
- Experience working in an international organization is an advantage
- Strong knowledge of international corporate and business law
- Fluency in Armenian, Russian and English is required; French is an advantage
- Familiarity with cross-border regulations and compliance frameworks
- Proficiency in legal documentation and contract management tools

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100089654
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Customer Support Specialist /NIGHT SHIFT
🏢 Orders.co
📍 Yerevan, Armenia

🔄 #Shift
🗂️ #InformationTechnology

📝 Responsibilities
- Act as the first point of contact for customer inquiries via phone, chat, email, and support tickets
- Handle customer questions, issues, and complaints in a timely and accurate manner
- Take ownership of issue resolution, ensuring problems are resolved efficiently and to a high standard of customer satisfaction
- Identify and escalate complex or unresolved issues to the appropriate teams and ensure proper follow-up
- Share knowledge with team members and actively learn from peers
- Provide support in specialized cases based on business needs, including customer onboarding and other product-specific support areas

✅ Requirements
- Fluency in English (C1 or higher) (written and spoken)
- At least 1 year of experience in customer support or customer service
- Strong understanding of technology and software products
- Willingness to work night shifts from 10:00 PM to 7:00 AM (Armenia time), including weekend coverage when required
- Detail-oriented with strong multitasking, prioritization, and time management skills

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100089652
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Customer Support Specialist
🏢 Orders.co
📍 Yerevan, Armenia

🔄 #FullTime
🗂️ #InformationTechnology

📝 Responsibilities
- Act as the first point of contact for customer inquiries via phone, chat, email, and support tickets
- Handle customer questions, issues, and complaints in a timely and accurate manner
- Take ownership of issue resolution, ensuring problems are resolved efficiently and to a high standard of customer satisfaction
- Identify and escalate complex or unresolved issues to the appropriate teams and ensure proper follow-up
- Share knowledge with team members and actively learn from peers
- Provide support in specialized cases based on business needs, including customer onboarding and other product-specific support areas

✅ Requirements
- Fluency in English (C1 or higher) (written and spoken)
- At least 1 year of experience in customer support or customer service
- Strong understanding of technology and software products
- Working hours are shift-based and may vary between 6:00AM – 3:00PM or 10:00AM – 7:00PM (Armenia time), with weekend coverage required as needed
- Detail-oriented with strong multitasking, prioritization, and time management skills

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100089650
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Accountant
🏢 SoftConstruct LLC
📍 Yerevan, Armenia

🔄 #FullTime
🗂️ #FinanceInsurance

📝 Responsibilities
- Manage and oversee daily accounting operations to ensure accuracy and compliance
- Prepare financial statements in accordance with IFRS and local accounting regulations
- Perform account reconciliations and ensure accurate and timely reporting
- Support month-end and year-end closing processes
- Ensure compliance with local tax laws and company accounting policies
- Assist in the preparation of VAT, income tax, and other tax reports
- Support internal and external audits by providing necessary documentation and reports
- Analyze financial data and provide insights to management
- Assist in budgeting, forecasting, and financial planning processes
- Identify financial risks and provide recommendations for improvement
- Improve accounting processes to enhance efficiency and accuracy
- Work closely with other finance teams to align financial reporting and compliance
- Provide guidance and support to junior accounting staff

✅ Requirements
- Bachelor's or Master’s degree in Accounting, Finance, or a related field
- Professional certifications (e.g., CPA) are an advantage
- At least 4-6 years of experience in accounting, financial reporting, or auditing
- Expertise in financial statement preparation and account reconciliations
- Strong understanding of tax compliance and financial regulations
- Proficiency in budgeting, forecasting, and variance analysis
- Experience with ERP systems and financial reporting tools
- Strong knowledge of IFRS, financial reporting, and accounting principles
- Proficiency in financial software and ERP systems (e.g., Excel, Power BI)
- Excellent analytical and problem-solving skills
- High attention to detail and accuracy
- Fluency in Armenian and English

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100089648
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Digital Development Specialist
🏢 EvocaBank CJSC
📍 Yerevan, Armenia

🔄 #FullTime
🗂️ #SecurityServices

📝 Responsibilities
- develop digital products in alignment with the Bank's digital strategy
- design and implement QR systems
- implement digital product integrations
- submit recommendations targeted at introduction of new banking productions or upgrading existing ones
- develop the product roadmap
- assess the product profitability
- sign agreements/contracts based on business arrangements with partner financial institutions
- review, plan and develop digital products

✅ Requirements
- university degree in finance, economics or other related fields
- at least three years of work experience in development of banking or financial products
- PMP, Product Owner or Scrum Master certification will be a plus
- experience in planning Product Roadmap
- experience in creation, development, assessment of product-related income and pricing
- knowledge of RA banking legislation, banking services will be considered an advantage
- ability to prioritize tasks and be successful in a fast-paced environment
- advanced organizational and leadership skills
- ability to take initiatives and strong sense of responsibility
- excellent command of Russian and English languages

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100089646
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք