Телеграм канал «📣 iJob.am (Job / Աշխատանք)»

📢 Operations Specialist
🏢 SoftConstruct LLC
📍 Yerevan, Armenia

🔄 #FullTime
💼 #OperationsSpecialist
🗂️ #InformationTechnology

📝 Responsibilities
- Monitor and manage daily poker game operations across the network to ensure stable gameplay
- Configure and maintain poker tournaments, including buy-ins, prize pools, structures, rebuy/add-on settings, and tournament schedules
- Manage promotional mechanics such as missions, leaderboards, and special tournament series
- Investigate gameplay-related issues reported by partners, including tournament logic, rebuy/add-on rules, and game behavior
- Act as the operational contact for partners regarding poker gameplay, tournament configuration, and product functionality
- Coordinate with Product, Development, and QA teams to resolve technical issues and improve poker features
- Support testing and validation of new poker releases, features, and fixes before deployment
- Track and manage partner requests and internal tasks through ticketing systems
- Ensure poker network rules and configurations are applied consistently across partners

✅ Requirements
- 2+ years of experience in iGaming operations, specifically focused on Poker or similar peer-to-peer products
- Bachelor’s Degree in Business Administration, Information Technology, Sports Management, or a related field
- Strong understanding of the online poker ecosystem and current market trends
- Proven ability to manage complex game configurations and tournament schedules without errors
- Ability to act as a reliable point of contact for external partners and internal stakeholders
- Skill in identifying and investigating logic-based issues within gaming software
- Readiness to support network operations during high-traffic tournament series or special events
- Precision in managing buy-ins, prize pools, and complex game rules
- The ability to investigate and resolve technical gameplay issues
- Taking full ownership of tasks from the ticketing stage to final resolution
- Maintaining focus and stability in a fast-paced network environment

🌟 Nice to Haves
- Relevant certifications in Project Management or Data Analysis

IT Channel: @iJobAm_IT
Facebook: Page
Facebook: Group
LinkedIn: Page

100091076
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Inbound Communication Team Specialist
🏢 Ameriabank CJSC
📍 Yerevan, Armenia

🔄 #FullTime
💼 #CommunicationSpecialist
🗂️ #AdministrativeSupportServices

📝 Responsibilities
- Effectively answer phone calls, handle inquiries related to service, products and transactions in accordance with the bank's internal legal acts
- Provide comprehensive consultation and advice to the bank's existing and potential clients by phone or other remote communication channels, stimulate clients' interest towards the services and products offered by the bank
- Cross-sell banking services and products to existing and potential clients by phone or other remote communication channels
- Promptly respond to card-related inquiries (provide information about transaction, handle card blocking/unblocking requests), working closely with card service and fraud monitoring functions of the bank to protect clients' interests
- Perform client account operations within the scope of phone banking and distance banking services
- Demonstrate flexibility as to changes in working hours and other changes implied by job requirements
- Perform other duties as assigned

✅ Requirements
- University degree in economics, humanities, linguistics or related fields
- At least 1 years of work experience in customer service
- Basic knowledge of the banking sector and civil legislation
- Communication skills
- Ability to work under pressure
- Negotiation skills
- Team player skills
- Ability to handle stressful situations
- An exceptional hard worker with a strong sense of responsibility
- Profound knowledge of MS Office
- Proficiency in AS-Bank Operational Day
- Excellent command of Armenian, Russian and English

🌟 Nice to Haves
- Experience in service, phone sales/marketing, sales promotion and/or marketing
- General knowledge of banking services and products

💻 Technologies
- MS Office
- AS-Bank Operational Day

⚡ Skills
- Communication skills
- Ability to work under pressure
- Negotiation skills
- Team player skills
- Ability to handle stressful situations
- Strong sense of responsibility

IT Channel: @iJobAm_IT
Facebook: Page
Facebook: Group
LinkedIn: Page

100091074
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Customer Support Specialist
🏢 SoftConstruct LLC
📍 Yerevan, Armenia

🔄 #FullTime
💼 #CustomerSupport
🗂️ #AdministrativeSupportServices

📝 Responsibilities
- Deliver customer service through online and phone support
- Provide solutions to customers with the help of supervisors from different departments
- Provide detailed information about websites, procedures, payments and requests
- Translate database information about registered bets

✅ Requirements
- Excellent knowledge of the French language, spoken and written
- Ability to work under strict deadlines and pressure
- Ability to work as a part of a team
- Ability to be patient and understanding
- Ability to work in flexible and mixed shift

🌟 Nice to Haves
- Excellent knowledge of any other foreign languages is an advantage
- Experience in the field is a plus

⚡ Skills
- Excellent listening and communication skills
- Customer service skills

IT Channel: @iJobAm_IT
Facebook: Page
Facebook: Group
LinkedIn: Page

100091072
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Operations Coordinator
🏢 SoftConstruct LLC
📍 Yerevan, Armenia

🔄 #FullTime
💼 #OperationsCoordinator
🗂️ #InformationTechnology

📝 Responsibilities
- Coordinate and monitor daily business operations across the department
- Support process improvement initiatives to enhance efficiency and productivity
- Liaise with internal teams (Sales, Finance, HR, Customer Support, etc.) to ensure alignment
- Support project management activities and the implementation of new systems or tools
- Identify operational risks and escalate issues when necessary
- Maintain compliance with company policies and regulatory requirements
- Deliver verbal instructions, meeting notes, and deal requirements from the Head of BD into actionable Jira tickets
- Maintain clean documentation within Jira/Confluence to ensure every project has a clear history and status
- Act as the bridge between internal departments
- Help manage high-priority communications and ensure the Head of BD is prepped with briefing notes before key meetings

✅ Requirements
- Bachelor's degree in Business, Administration, or related role
- 2+ years in an Operations, Project Coordination, or Executive Support role (preferably in a tech or fast-paced environment)
- Good organization and communication skills
- Strong time management and prioritization skills
- Flexible, adaptive, and quick learner
- Fluency in English and the Armenian language

💻 Technologies
- Jira
- Confluence

IT Channel: @iJobAm_IT
Facebook: Page
Facebook: Group
LinkedIn: Page

100091070
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Agile Project Manager
🏢 SoftConstruct LLC
📍 Yerevan, Armenia

🔄 #FullTime
💼 #ProjectManager
🗂️ #ProductManagement

📝 Responsibilities
- Manage the end-to-end delivery of agile projects, ensuring timely and high-quality outcomes
- Facilitate all agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives
- Work closely with Product Owners to manage backlogs, prioritize tasks, and define clear user stories
- Track project progress, remove impediments, and ensure team alignment with sprint goals
- Communicate effectively with stakeholders, providing regular updates on progress, risks, and dependencies
- Foster a culture of collaboration, accountability, and continuous improvement within the team
- Support the implementation of agile best practices and contribute to department-wide agile maturity
- Carry out other duties assigned by the immediate supervisor that align with the job description and comply with the labor code

✅ Requirements
- Bachelor’s degree in Business, IT, Engineering, or a related field
- 1-2 years of experience in agile project management or team coordination roles
- Hands-on experience leading agile teams and delivering iterative projects
- Solid understanding of Scrum, Kanban, or other agile frameworks
- Ability to manage project timelines, scope, and deliverables in an agile environment
- Strong communication and facilitation skills to coordinate across roles and functions
- Excellent verbal and written communication skills in Armenian, Russian, and English
- Strong organizational and multitasking capabilities
- Team-oriented mindset with a proactive approach
- High emotional intelligence and adaptability
- Resilient under pressure and solution-focused
- Attention to detail and a passion for delivering value

🌟 Nice to Haves
- Agile certification, such as Certified Scrum Master (CSM), PMI-ACP, or equivalent, is preferred
- Experience in working with cross-functional teams and remote stakeholders is a plus

💻 Technologies
- Jira
- Confluence

IT Channel: @iJobAm_IT
Facebook: Page
Facebook: Group
LinkedIn: Page

100091068
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Quality Monitoring Specialist
🏢 SoftConstruct LLC
📍 Yerevan, Armenia

🔄 #FullTime
💼 #QualitySpecialist
🗂️ #InformationTechnology

📝 Responsibilities
- Analyze monitoring data, generate reports, and provide insights on trends, patterns, and potential risks
- Utilize monitoring tools, analytics, and investigative techniques to identify and investigate potential fraudulent activities or suspicious processes.
- Monitor and ensure compliance with relevant regulations, policies, and industry best practices
- Continuously assess and improve monitoring processes, tools, and methodologies to enhance detection capabilities and stay ahead of emerging threats and risks
- Carry out other duties assigned by the immediate supervisor that align with the job description and comply with the labor code

✅ Requirements
- Bachelor's degree in Business Administration, Information Technology, or a related field
- A minimum of 2 years of working experience in process management, monitoring, customer support, risk assessment, finance, or audit is appreciated
- Familiarity with AGP
- Experience with Jira or similar project management tools
- Experience in Quality monitoring
- Knowledge of English and any other foreign language is required
- Strong attention to detail to ensure accurate monitoring, analysis, and reporting of suspicious activities or security incidents
- Detail-oriented, excellent analytical and problem-solving skills, with the ability to analyze complex data
- Excellent verbal and written communication skills
- Flexibility and strong teamwork skills

💻 Technologies
- AGP
- Jira

IT Channel: @iJobAm_IT
Facebook: Page
Facebook: Group
LinkedIn: Page

100091066
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Head of Marketing
🏢 ONEX LLC
📍 Yerevan, Armenia

🔄 #FullTime
💼 #MarketingManager
🗂️ #SalesMarketing

📝 Responsibilities
- Develop and execute the company's marketing strategy aligned with business objectives
- Identify new growth opportunities, customer segments, and market trends
- Define annual and quarterly marketing priorities and initiatives
- Lead brand positioning and ensure consistent brand communication across all touchpoints
- Generate and approve high-impact marketing campaigns that support acquisition, retention, and revenue growth
- Lead, mentor, and develop the marketing team
- Set clear objectives, priorities, and expectations for team members
- Build a high-performance, data-driven marketing culture
- Facilitate collaboration between marketing and other departments including Sales, Product, Customer Care, Operations, and HR
- Own overall marketing performance and business impac
- Define, monitor, and improve departmental KPIs.
- Analyze campaign effectiveness and marketing ROI
- Present marketing performance, insights, and recommendations to executive management

✅ Requirements
- Bachelor's degree in Marketing, Business, Communications, or a related field
- Excellent knowledge of Russian and Armenian
- Online shopping experience with freight forwarders
- 7+ years of marketing experience, including leadership responsibilities
- Proven experience developing and executing successful marketing strategies
- Strong understanding of digital marketing, branding, performance marketing, and customer acquisition
- Experience managing marketing budgets and measuring ROI
- Strong analytical and strategic thinking skills
- Excellent leadership, communication, and decision-making abilities
- Experience leading cross-functional projects and teams

IT Channel: @iJobAm_IT
Facebook: Page
Facebook: Group
LinkedIn: Page

100091064
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք