Телеграм канал «📣 iJob.am (Job / Աշխատանք)»

📢 Content Management Specialist
🏢 Digitain LLC
📍 Yerevan

🔄 #FullTime
🗂️ #Linguistics

📝 Responsibilities
- Creating product descriptions for various end-users
- Creating quality content that will facilitate the growth of a partners’ knowledge of specific platform/products/services
- Developing related content for multiple platforms such as user guides, manuals
- Developing descriptions for software updates
- Creating and editing emails, notifications sent to the customers
- Creating, improving, making changes to internal notification texts
- Developing the content for video guides and other illustrative materials
- Conducting in-depth research on product-related topics
- Assisting in the creation of learning materials
- Writing easy-to-understand instructions
- Collaboration with employees of different departments to obtain a full understanding of the product and create appropriate content based on it
- Editing and polishing the existing content to better meet the end-users needs

✅ Requirements
- Higher education in philology/linguistics, journalism, marketing or related fields
- Excellent knowledge of Russian, English and Armenian
- Excellent knowledge of MS Office
- Knowledge and/or experience in gaming industry is considered an advantage
- Basic knowledge of Manual testing is a plus
- Detail-oriented skills
- Excellent writing skills in a variety of styles
- Text edition skills
- Video creation/synchronization skills
- Ability to perceive and process large flows of information
- Time management skills (prioritizing, scheduling, etc.)
- Creative, flexible and analytical thinking
- Ability to find innovative solutions
- Excellent communication skills
- Initiative, self-starter
- Ability to work under high pressure

IT Channel: @iJobAm_IT
Facebook: Page
Facebook: Group
LinkedIn: Page

100089522
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Customer Analytics Specialist
🏢 Digitain LLC
📍 Yerevan

🔄 #FullTime
🗂️ #SalesMarketing

📝 Responsibilities
- Integrate, compile, analyze and evaluate all sources of CRM data including customer, transactional, engagement and product data, and identify key trends
- Develop and present detailed reports for management and the team to help them make more informed and impactful decisions, conduct analysis for CRM campaigns post-factum, assess user engagement in campaigns, deliver actionable insights and recommendations
- Provide valuable insights into customer behavior, identify betting patterns and preferences during different stages of their lifecycle with the company, develop customer activity profiles through statistical analysis
- Identify and define different customer segments and provide insights into efficient targeting, conversion and retaining of customers, monitoring monthly change of user categories
- Develop a holistic view of the customer lifecycle and the impact of implemented CRM strategies throughout the entire lifecycle of the customer
- Conduct business analysis, identify key factors and causation links by evaluating information gathered from multiple sources (including customer surveys) to form a solid understanding of business processes from low-level information and be able to make daily and monthly comparisons
- Collaborate with other members of the team on various projects to ensure good quality data is being used, participate in manual and automated daily data reconciliation/manipulation, implement improvements for increased quality and efficiency of CRM processes
- Undertake spontaneous initiation of analysis to generate customer insight or operational projects to add value to the CRM workflow

✅ Requirements
- Degree in Economics, Finance, Business, Mathematics, or other relevant fields
- Proven working experience in data/ business analysis
- Experience working with large datasets attained through multiple channels
- Strong understanding of data modeling concepts
- Strong mathematical and analytical mindset
- Advanced practical knowledge of MS Excel is a must
- Demonstrated knowledge of SQL and ETL processes
- Experience with Power BI is a huge plus
- Experience with programming languages or statistical packages like Python or R is a plus
- Familiarity with CRM tools and programs is a big plus
- Ability to work in a fast-paced environment and adapt to changes
- Logical and problem-solving mindset
- Hardworking and flexible personality with a high sense of responsibility
- Ability to effectively multitask and prioritize tasks
- Passion, drive, and motivation to continuously learn new things
- Strong communication and presentation skills

IT Channel: @iJobAm_IT
Facebook: Page
Facebook: Group
LinkedIn: Page

100089520
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Content Management Specialist (Spanish)
🏢 Digitain LLC
📍 Yerevan

🔄 #FullTime
🗂️ #Linguistics

📝 Responsibilities
- Translate and localize content from English/Russian into Spanish, ensuring accuracy, clarity, and consistency with source materials
- Adapt existing user guides, manuals, and product documentation for Spanish-speaking audiences
- Maintain and update content across platforms, including adding and improving pages to ensure an optimal user experience
- Support the localization of software update descriptions and release-related content
- Develop content for video guides and other illustrative materials when required
- Conduct research on product-related topics to ensure content accuracy and relevance
- Assist in the creation and localization of learning and training materials
- Ensure all content follows established terminology, tone of voice, and quality standards
- Occasionally create original content in Spanish when source materials are not available
- Write clear, concise, and user-friendly instructions

✅ Requirements
- Advanced knowledge of Spanish
- Excellent command of English and/or Russian
- Knowledge and/or experience in the gaming industry is considered a huge advantage
- Proven record of high-quality translation work
- Detail-oriented, and solid time management skills (prioritizing, scheduling, etc.)
- Excellent writing skills in a variety of styles
- Ability to perceive and process large flows of information
- Text edition skills
- Video creation/synchronization skills will be a plus
- Creative, flexible and analytical thinking
- Excellent communication skills
- Initiative, self-starter
- Ability to work under high pressure
- MS Office

IT Channel: @iJobAm_IT
Facebook: Page
Facebook: Group
LinkedIn: Page

100089518
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Product Owner | Relum
🏢 Digitain LLC
📍 Yerevan

🔄 #FullTime
🗂️ #ProductManagement

📝 Responsibilities
- Translate Product Team strategy & roadmap to PRD and user stories
- Manage & prioritize product backlog
- Collect, prioritize & incorporate feature requests into product roadmap
- Participate in defining the product vision, roadmap, product strategy, KPIs, product design, and growth opportunities
- Take the lead on his/her product direction/line and work closely with UX/UI Design, Development, QA, Marketing & other related teams to ensure the product implementation, delivery & further growth for the best market fit
- Conduct constant research, take a customer-centric approach and develop best-in-class products that engage our users and deliver ROI for our partners.
- Follow our competitors and the industry, constantly research and analyze the market, the users, and the trends
- Participate actively in all Scrum processes
- Develop products towards flexibility, scalability, and the highest level of automation for configurations and installations in the back-office tools

✅ Requirements
- Minimum 3 years of experience in the product owner role
- In-Depth knowledge of Product development frameworks & processes
- In-Depth knowledge of Agile processes and principles
- Excellent verbal and written communication skills in English
- Self-motivated with a strong focus on the delivery of user value
- An effective communicator with experience in influencing and managing a large list of stakeholders with conflicting and competing priorities
- The one who uses customer data to measure performance, highlights problems, and determines solutions
- Ability to work under the pressure & strict deadlines
- Experience in the I-Gaming industry is a plus

IT Channel: @iJobAm_IT
Facebook: Page
Facebook: Group
LinkedIn: Page

100089516
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Contracts Operation Specialist
🏢 Digitain LLC
📍 Yerevan

🔄 #FullTime
🗂️ #FinanceInsurance

📝 Responsibilities
- Manage and optimize Jira workflows related to the contract signing process
- Review Jira tickets associated with contracts and documentation
- Track access to contracts and related documents
- Provide and revoke access as required, ensuring data security and confidentiality
- Conduct demo trainings to ensure full proficiency with the project
- Maintain an organized and accessible archive system that supports easy retrieval and long-term preservation of records
- Establish new JIRA Projects with all their components (new workflows, field configurations, etc.)
- Ensure all stakeholders are familiar with Jira tools and document workflows
- Customize Jira dashboards, reports, and filters to meet team needs
- Explore Jira’s features, and automation tools to improve efficiency

✅ Requirements
- At least 2 years of professional experience in a similar role
- Advanced knowledge of Armenian, Russian, and English languages
- Accurate, detail-oriented personality, ability to meet deadlines
- Excellent computer skills in MS Office
- Excellent communication and negotiation skills
- Strong time management skills
- Analytical thinking and problem-solving skills
- Interpersonal skills, ability to develop effective working relations with colleagues
- High sense of responsibility and ability to work under pressure
- Strong interpersonal and communication skills

IT Channel: @iJobAm_IT
Facebook: Page
Facebook: Group
LinkedIn: Page

100089514
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Integrations Team Lead
🏢 Digitain LLC
📍 Yerevan

🔄 #FullTime
🗂️ #SecurityServices

📝 Responsibilities
- Plan, organize, and manage integration of providers' content, promo and other available tools, as well as partners integration and other technical initiatives ensuring smooth execution and timely delivery with the required quality.
- Collaborate closely with product, technical, internal, and external stakeholders.
- Ensure efficient resource management and distribution of the deliverables within the team.
- Initiate and foresee integration related improvements.
- Research and gain knowledge on market best practices and come up with proposals for integration scope and process enhancements.
- Involve in recruitment, onboarding, mentoring, and professional development of the Integrations team members.
- Define individual goals and KPIs for each team member based on team-wide business objectives and ensure proper communication of those goals.
- Prepare and present weekly and monthly reports and analysis on need basis.
- Lead and coordinate the seamless integration of third-party software and services into the company's products.
- Ensure all technical prerequisites are in place before and during the integration process.
- Verify and test integration results and outcomes.
- Prepare and oversee integration-related technical documentation and user guides in collaboration with technical content writers.
- Monitor integration timelines and delivery in cooperation with the product team.
- Improve integration documentation based on feedback, experiences, and results during the integration process.
- Maintain ongoing communication with providers and partners regarding integration updates and improvements.
- Participate in the development of the integration roadmap and backlog refinement processes.
- Perform other duties assigned by direct manager or arising from the responsibilities of the role.

✅ Requirements
- Bachelor's degree is required.
- Degree in Information Technology, Programming, or a related field is preferred.
- 1–2 years of relevant work experience in integrations related domain is required.
- Armenian – Required
- English – Required
- Russian – Required
- MS Office
- Jira
- API testing tools (e.g., Postman, Fiddler)
- Project management and product management tools
- Knowledge of technical and software development processes

IT Channel: @iJobAm_IT
Facebook: Page
Facebook: Group
LinkedIn: Page

100089512
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 International Finance and Planning Team Lead
🏢 Digitain LLC
📍 Yerevan

🔄 #FullTime
🗂️ #FinanceInsurance

📝 Responsibilities
- Discuss the Company’s business priorities
- Guide the team to implement the tax systems of new countries, corporate requirements for opening a company in a given country, according to the Company’s business priorities
- Review the best tax, accounting and corporate firms recommended by team members in a new country (if necessary, companies with experience in the gaming industry), select the best proposals and present them to the immediate supervisor
- Propose solutions and an action plan based on the tax advice received
- Follow the team’s process of establishing the organization; intervene as necessary
- Monitor the team’s internal accounting of the international company and the comparisons with the reports of local accountants in the given country
- Analyze the issues and discrepancies revealed by the external audit, present proposals
- Have regular discussions with team members on the submission of reports from international companies; intervene as necessary
- Optimize financial flows, taking into account the tax regimes of the companies and free cash flow
- Monitor compliance with transfer pricing rules between international companies
- Organize the processes of restructuring and reorganization of the Group's Companies
- Develop development plans aimed at the professional growth of employees and improvement of functions
- Organize the training process of new employees and coordinate professional adaptation
- Perform other duties as assigned by the immediate supervisor and arising from the duties of the position

✅ Requirements
- Bachelor's degree in Accounting, Finance, Economics or a related field
- 6 years of work experience
- Proficient in MS Office, knowledge of accounting software is preferable
- Language proficiency: Armenian, English, and Russian (written and verbal)
- Accounting skills (especially tax and financial)
- Leadership and management skills
- Mathematical and analytical thinking
- Planning skills
- Ability to set priorities and complete tasks in accordance with priorities
- Attention to detail
- Excellent communication and negotiation skills

IT Channel: @iJobAm_IT
Facebook: Page
Facebook: Group
LinkedIn: Page

100089510
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք