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📢 Senior Business Analyst, Post Sales
🏢 ServiceTitan
📍 Yerevan, Armenia

🔄 #FullTime
💼 #BusinessAnalyst
🗂️ #BusinessStrategy

📝 Responsibilities
- Serve as a primary point of contact for incoming BAU tickets, triaging, troubleshooting, and resolving issues in a timely manner.
- Document current-state workflows and proactively identify areas for incremental improvement through process mapping and analysis.
- Identify system changes needed including validation rules, flows, page layouts, email alerts, and picklist modifications.
- Perform data analysis and generate reports to support operational decision-making and track the effectiveness of implemented solutions.
- Partner with cross-functional teams (Customer Success, Onboarding, Billing, Deal Desk, BizTech) to understand their needs and deliver solutions that align with how teams operate.
- Support User Acceptance Testing (UAT) by writing and executing test cases to confirm that solutions meet business requirements.
- Participate in team ceremonies throughout the Software Development Lifecycle (SDLC), including daily standups, sprint planning, sprint reviews, and demos.
- Write clear user stories with functional and technical specifications to communicate requirements to developers when needed.
- Gather user feedback and analyze post-launch usage data to inform future enhancements.
- Maintain and update documentation for processes, system configurations, and standard operating procedures.
- Identify and troubleshoot Salesforce (Service Cloud) and Gainsight to support post-sales workflows and business processes.
- Perform ad-hoc requests from stakeholders as needed.

✅ Requirements
- A self-starter mentality with critical thinking skills and the ability to work with minimal direct supervision.
- Proactively identify process gaps or downstream impacts.
- Experience working in business operations within a SaaS environment, with a strong understanding of the customer lifecycle.
- Demonstrated ability to troubleshoot system issues, analyze root causes, and document independently.
- Willingness to learn how to create process maps, writing user stories, documenting business requirements, and executing user acceptance tests.
- Strong written and verbal communication skills, with the ability to explain complex problems clearly to stakeholders at all levels.
- Ability to manage competing priorities, recurring tasks, and ad-hoc requests in a fast-paced environment.
- Proficiency in English (written and verbal) for cross-functional collaboration with US-based team

🌟 Nice to Haves
- Hands-on Salesforce experience, with a solid understanding of best practices and platform functionality.
- Experience with Smartsheet, Gainsight, or Salesloft.
- Familiarity with Jira and Confluence for project tracking and documentation.
- Salesforce certifications (e.g., Salesforce Administrator).
- Experience supporting or participating in system migrations or integrations.

🎁 Benefits
- Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career.
- Holistic health and wellness benefits: Company-paid medical, dental, and vision (available to employees and their dependents day 1), parent and siblings’ insurance, wellness benefit, office massage, etc.
- Support for Titans at all stages of life: Parental leave and support, financial planning tools, Employee Assistance Program services, and more.

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100089246
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Video Editing Internship Program
🏢 emater
📍 Yerevan

🔄 #PartTime
💼 #VideoEditor
🗂️ #ArtDesignMedia

📝 Responsibilities
- Editing with Adobe Premier Pro.
- Editing short-form and ad creatives for Meta, YouTube, Tik Tok and other social media platforms.
- Crafting videos that engage audiences and drive sales.
- Storytelling, pacing, and structure tailored for e-commerce content.
- Practical use of AI tools in Premiere Pro.
- Get hands-on with AI tools such as Veo 3, Sora 2, Eleven Labs, etc.
- Work with AI voiceovers and AI actors.

✅ Requirements
- Strong passion in video editing.
- Ability to dedicate 4 hours per day to lessons, assignments, and practice.
- Good English knowledge.
- Willingness to learn AI-powered creative tools.
- Portfolio is optional — but any previous work is a plus.
- Commitment to completing the full duration of the internship.

🎁 Benefits
- Opportunity to join emater full-time after successful program completion.
- Hands-on mentorship from professional editors.
- Real project experience with e-commerce brands.
- Portfolio-ready work to showcase your skills.
- Exposure to the creative industry.

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100089244
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Video Editor
🏢 emater
📍 Yerevan

🔄 #FullTime
🗂️ #ArtDesignMedia

📝 Responsibilities
- Edit raw footage into high-quality, engaging videos with seamless transitions and strong storytelling
- Produce both short-form and long-form content using original footage, stock, motion graphics, and branded assets
- Use Adobe Premiere Pro's AI features (auto-captioning, silence removal) to stay efficient
- Generate and edit AI voiceovers, including cloned voices, across various formats
- Use AI tools in a smart and intentional way to create realistic visuals (videos/images) that can actually be used in our ads
- Pitch creative concepts to the marketing team based on data, trends, and direct response principles
- Stay on top of trends across Meta, TikTok, and YouTube and apply them to content strategy
- Collaborate with copywriters, media buyers, and the broader creative team

✅ Requirements
- Excellent English communication skills
- Advanced Adobe Premiere Pro
- Experience with AI tools (image/video/voiceover)
- After Effects is a plus
- Strong sense of visual storytelling, pacing, and emotional resonance
- Familiarity with social media ad formats and direct-response editing
- Comfortable working autonomously and managing multiple projects

🎁 Benefits
- Paid days off, medical insurance, 13th salary, wellness benefits, and referral bonuses.
- A collaborative, supportive environment where your ideas and professional growth are highly valued.

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100089242
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📢 Operation Specialist (Galaxys)
🏢 Digitain LLC
📍 Yerevan

🔄 #FullTime
🗂️ #TopManagementExecutive

📝 Responsibilities
- Conduct online monitoring and game risk evaluation
- Conduct different types of analyses
- Improve methods to detect and eliminate various kinds of violations
- Conduct various types of customer-related activities on a daily basis
- Develop, compilate and present reports related to risk analysis
- Manage clients’ requests and provide an appropriate solution
- Test casino games' views and functionality
- Add new games to partner websites
- Maintain already active games

✅ Requirements
- Graduate degree, technical background is preferable
- Excellent analytical skills
- Strongly developed decision making and problem-solving skills
- Ability to create reports in a written form
- Organizational skills and ability to work in a team
- Ability to work in different fast-paced work environment and quickly respond to changing situations
- Attention to details and well-developed memory
- High sense of responsibility
- Good knowledge of Russian and English languages

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100089240
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📢 Financial Accounting Specialist
🏢 Digitain LLC
📍 Yerevan

🔄 #FullTime
🗂️ #FinanceInsurance

📝 Responsibilities
- Creating and submitting bookkeeping entries and reports
- Checking orders and import packages
- Checking balance codes circulation
- Checking the Payment system statements
- Checking cash costs
- Control, classification of receivables
- Ensuring accurate accounting of financial means, timely reflection of financial movements from and into the bank accounts, accurate recording of journal entries
- Identification of software issues of the 1C system, elaboration of technical specifications
- Testing of programmatic issues
- Fulfillment of other assignments by immediate supervisor

✅ Requirements
- Higher education in economics
- 3 years of experience in accounting or finance
- Knowledge of Armenian Software,1C, E-invoicing, and other related accounting software
- Knowledge of Armenian, Russian, and English languages
- Good knowledge of tax code of RA
- Good knowledge of Microsoft Office
- Ability to interpret and analyze financial statements and periodicals
- Detail oriented, analytical, and excellent communication skills
- Able to thrive in a deadline-driven environment

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100089238
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📢 French Speaking Game Presenter
🏢 Digitain LLC
📍 Yerevan

🔄 #Shift
🗂️ #Gaming

📝 Responsibilities
- Communicate with players from different countries around the world
- Ensure games are dealt according to the procedure, as per training
- Answering customers questions in real-time via live chat
- Enjoy the experience of presenting our games to the players

✅ Requirements
- Enjoy working as part of a close & friendly team
- Willingness to discover gaming industry, such as rules of the games
- Ability to work with the cameras in the studio
- Excellent knowledge of French
- Good knowledge of English
- Be a natural communicator and with a smile on your face at all times

🎁 Benefits
- Health insurance after 3 months probation period
- Free taxi (only for evening and night shifts)
- Partial tuition reimbursement for students
- Career growth opportunity
- Gym membership discount
- One-shot bonuses in case of childbirth marriage
- Free of charge, coffee/tea, ice cream
- Team building
- English language tuition
- Free of charge professional books
- Referral a Friend Program with financial reward
- Professional Make-up Training

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100089236
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Project Manager
🏢 Sperasoft
📍 Yerevan, Armenia

🏠 #Hybrid
🔄 #FullTime
🗂️ #TopManagementExecutive

📝 Responsibilities
- Analyzing and investigating new project requirements, preparing project plans; assessing risks and proposing mitigations
- Ensuring that project meets deadlines and delivering product of required quality
- Managing large project teams or multiple sub-teams within a project (programmers, artists, game designers, QA, etc)
- Identifying and clarifying team goals; ensuring that expectations are aligned between stakeholders
- Managing communications within the team and between the team and company departments as well as people on the client's side
- Managing and planning team capacity
- Conducting team meetings, providing various reports
- Working with leads on tracking team's performance
- Supporting team growth through regular feedback and Career Development plans
- Conducting project interviews, contributing to hiring process.
- Experience of work on all project phases (from idea to release), adjusting methodologies depending on the project’s phase and team size
- Experience of work with external Clients: ability to establish collaborative relationship and a high level of trust
- Ability to tell critical from just important, work out plans, set priorities, assess risks, track tasks to completion
- Ability to efficiently manage teams of 10+ people
- Ability to prioritize, delegate and manage multiple tasks under pressure
- Excellent organizational and communication skills, result-oriented approach
- Fluent English
- Experience in GameDev

✅ Requirements
- Working with an international team of world-class professionals on exciting and challenging projects;
- Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events;
- Medical Care package;
- Sensibly flexible working hours;
- Breakfasts, snacks and fruits available during the day, tea and coffee machines;
- Friendly team environment;
- Additional benefits – care bonus to cover health, educational and safety needs.

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100089234
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք