Телеграм канал «📣 iJob.am (Job / Աշխատանք)»

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⏰ 2026-03-27
🏷 #Exchange_Rates

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📢 Social Media Team Lead
🏢 emater
📍 Yerevan

🔄 #FullTime
💼 #SocialMediaLead
🗂️ #SalesMarketing

📝 Responsibilities
- Develop and lead social media strategies aligned with business goals
- Oversee creation of high-performing content (posts, videos, reels, stories, infographics) across key platforms
- Manage and maintain the strategic content calendar to ensure consistency, quality, and timely execution
- Track performance metrics, analyze results, and optimize campaigns to maximize ROI
- Prepare and present weekly/monthly performance reports with actionable insights and strategic recommendations
- Refine platform-ready copy and storytelling aligned with brand voice
- Leverage AI tools to enhance content production, automation, and performance optimization
- Test, iterate, and continuously improve content formats based on data, trends, and platform updates
- Lead, mentor, and provide direction to Social Media Specialists and Junior team members
- Distribute workload, set priorities, and optimize team workflows
- Drive accountability, performance standards, and continuous team improvement
- Manage social media projects end-to-end, ensuring deadlines and KPIs are met

✅ Requirements
- 5+ years of experience in Social Media Marketing, including team leadership experience
- Excellent English (written & verbal)
- Proven success managing and mentoring Social Media Specialists
- Advanced analytical skills and performance tracking expertise
- Experience working with the US market

🎁 Benefits
- Paid days off, medical insurance, yearly bonus, wellness benefits, and referral bonuses.
- A collaborative, supportive environment where your ideas and professional growth are highly valued.

IT Channel: @iJobAm_IT
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100088861
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Senior Customer Care Specialist (Day Shift)
🏢 10Web LLC
📍 Yerevan

🔄 #FullTime
🗂️ #BusinessStrategy

📝 Responsibilities
- Manage large volumes of incoming customer care requests across multiple channels
- Build sustainable relationships and trust with customers through open, clear, and interactive communication
- Interact with customers to provide accurate information regarding products, services, and technical issues
- Analyze customer inquiries to identify root causes and provide effective solutions and alternatives within defined SLAs
- Handle customer complaints with professionalism and empathy
- Follow up with customers to ensure complete resolution and satisfaction
- Adhere to standard operating procedures and internal processes
- Identify, prioritize, and escalate complex issues when necessary
- Stay up to date with product updates, new features, and service changes
- Take initiative to proactively engage customers and improve their experience
- Act as a role model by sharing best practices and supporting team knowledge growth

✅ Requirements
- Excellent written English skills
- Strong technical aptitude with advanced problem-solving skills
- Minimum 3 years of customer care experience, with proven experience in the IT industry
- Strong customer service mindset and exceptional communication skills
- Ability to work independently and collaboratively in a team environment
- High attention to detail with strong multitasking and time-management abilities
- Customer-focused approach with adaptability to different customer personalities
- Demonstrated proficiency in typing accuracy and grammar
- Strong sense of ownership and willingness to contribute to team success
- Bachelor’s degree in a related field
- Hands-on experience with CMS platforms (e.g., WordPress)
- Experience mentoring or supporting junior team members

🎁 Benefits
- Competitive salary + performance bonuses
- Health insurance
- Learning & development budget
- Gym package / fitness membership
- Work-life balance and hybrid work flexibility
- Opportunity to join a fast-growing global team
- A chance to work on cutting-edge AI products used by thousands of businesses worldwide

IT Channel: @iJobAm_IT
Facebook: Page
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LinkedIn: Page

100088859
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Mid-Level Customer Care Specialist (Day Shift)
🏢 10Web LLC
📍 Yerevan

🔄 #FullTime
🗂️ #TopManagementExecutive

📝 Responsibilities
- Handle incoming customer inquiries and support requests
- Communicate with customers to provide information about products, services, and technical issues
- Analyze customer requests to identify issues and provide appropriate solutions
- Resolve customer complaints in a timely and professional manner
- Follow up to ensure customer issues are resolved and expectations are met
- Adhere to internal processes, guidelines, and support workflows
- Escalate complex or high-priority issues when necessary
- Stay informed about product updates, changes, and new features
- Actively engage with customers to improve satisfaction and retention

✅ Requirements
- Excellent written English skills
- Tech-savvy with strong problem-solving abilities
- At least 1 year of customer care experience, with experience in the IT industry
- Strong communication and interpersonal skills
- Ability to manage multiple tasks, prioritize work, and meet deadlines
- Customer-oriented mindset with flexibility in handling different customer needs
- Strong typing, grammar, and written communication skills
- Team-oriented attitude with a willingness to learn and collaborate
- Bachelor’s degree in a related field
- Familiarity with CMS platforms such as WordPress
- Experience supporting SaaS or web-based products

🎁 Benefits
- Competitive salary + performance bonuses
- Health insurance
- Learning & development budget
- Gym package / fitness membership
- Work-life balance and hybrid work flexibility
- Opportunity to join a fast-growing global team
- A chance to work on cutting-edge AI products used by thousands of businesses worldwide

IT Channel: @iJobAm_IT
Facebook: Page
Facebook: Group
LinkedIn: Page

100088857
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Middle QA Engineer | Manual
🏢 Digitain LLC
📍 Yerevan

🔄 #FullTime
🗂️ #InformationTechnology

📝 Responsibilities
- Perform functional, regression, and usability testing on web-based and desktop applications
- Test case creation/ execution and maintenance
- Responsible for issue identification and reporting
- Research and track open issues related to projects
- Ensure the requirements are fully covered with test cases
- Handle other tasks as assigned
- Interact with various stakeholders

✅ Requirements
- BS in Computer Science or any related technical field
- At least 2-3 years of experience in Software Quality Assurance
- Good knowledge of software quality assurance and defining quality strategies for projects
- Solid knowledge of the QA techniques, testing concepts, methodologies, and tools
- Ability to apply concepts of system, regression, product, integration, and acceptance testing
- Strong analytical skills with the ability to investigate and research multiple sources, problem-solving, and communication skills
- Advanced knowledge of the system development lifecycle
- Good English language writing and reading skills
- Experience in API testing and using tools for API testing, such as Postman
- Experience with SQL for validating data and back-end behavior
- Experience using Load testing tools (JMeter/ LoadRunner/ VS Web Performance and Load Test environment)

IT Channel: @iJobAm_IT
Facebook: Page
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LinkedIn: Page

100088855
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 International Customer Support Specialist
🏢 Digitain LLC
📍 Yerevan

🔄 #Shift
🗂️ #TopManagementExecutive

📝 Responsibilities
- Work closely with Digitain partners’ support representatives through online chat or other messengers
- Provide timely, accurate and complete information using the right methods/tools
- Answer partners’ inquiries related to services, games, bets and other products provided by the company
- Identify and assess partners’ needs to achieve satisfaction
- Interact with Partners to provide and process information in response to inquiries, concerns, and requests
- Handle partners’ complaints providing appropriate solution or to find alternative options to solve the issues if any
- Register all type of issues in the ticketing system for the review of corresponding departments
- Build sustainable, long relationship and trust with Partners through open and interactive communication

✅ Requirements
- Genuine curiosity about gaming and good understanding of online gaming industry
- Proficient in English and Russian languages (written and verbal)
- Result-oriented
- Multitasking skills
- Creative thinking
- Attention to details
- Ability to work in high pressure and in stressful situations
- Excellent communication and writing skills
- Prior experience as a front line employee would be a plus
- Willingness to work on 24/7 shifts (is a must)

IT Channel: @iJobAm_IT
Facebook: Page
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LinkedIn: Page

100088853
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Tax Team Lead
🏢 Digitain LLC
📍 Yerevan

🔄 #FullTime
🗂️ #FinanceInsurance

📝 Responsibilities
- Lead the development and implementation of the Group’s international tax strategy, ensuring alignment with business objectives and risk appetite
- Oversee tax structuring of international operations, including evaluation of jurisdictions, business models and cross-border setups
- Design, implement and monitor the Group’s transfer pricing framework, ensuring compliance with applicable regulations and OECD guidelines
- Review and challenge tax advice received from external consultants, provide independent conclusions, risk assessments and recommendations
- Act as the primary in-house tax advisor for management on international transactions, restructurings and new market entries
- Identify tax risks across jurisdictions and develop mitigation strategies, ensure proper escalation of high-risk matters
- Oversee tax aspects of group restructuring and reorganization projects
- Ensure alignment between tax structuring and actual business operations to minimize exposure to regulatory challenges
- Monitor changes in international tax legislation and assess their impact on the Group’s structure and operations
- Establish internal tax policies, guidelines and control procedures across the Group
- Supervise and develop the tax team, set objectives, review performance and ensure high-quality output

✅ Requirements
- Master’s degree in Finance, Accounting, Economics, Law or a related field (ACCA, CPA or advanced tax qualification is a strong advantage)
- At least 8–10 years of relevant experience in international tax, tax structuring or transfer pricing
- Proven experience in leading tax functions or managing teams
- Strong expertise in international tax planning, transfer pricing and cross-border structuring
- Experience working with external tax advisors across multiple jurisdictions
- Strong understanding of OECD guidelines and international tax frameworks
- Strategic thinking combined with strong analytical and risk assessment capabilities
- Excellent knowledge of Armenian, English and Russian
- Strong leadership, communication and stakeholder management skills
- High level of ownership, judgment and decision-making capability

IT Channel: @iJobAm_IT
Facebook: Page
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LinkedIn: Page

100088851
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք