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📢 Customer Service Specialist
🏢 emater
📍 Yerevan

🔄 #FullTime
🗂️ #SalesMarketing

📝 Responsibilities
- Respond to customer inquiries and resolve any issues via phone, email, and live chat
- Manage and resolve customer complaints, requests, and inquiries in a timely and professional manner.
- Provide accurate and complete information about company products and services
- Process orders, returns, and exchanges, ensuring accuracy and efficiency.
- Work closely with marketing and technical teams to ensure customer satisfaction and resolve any issues.
- Maintain accurate records of customer interactions and transactions using our CRM system.
- Generate upsell opportunities.
- Stay up-to-date with product knowledge, promotions, and company policies and procedures.
- Dealing with escalated cases with appropriate product knowledge and patience.
- Resolve conflict cases with the customers providing accurate information.
- Continuously look for opportunities to improve the customer experience and suggest process improvements to the management team.

✅ Requirements
- Native or bilingual knowledge of English language with excellent verbal and written communication skills.
- 2+ years of customer service experience, preferably in a fast-paced e-commerce environment.
- Ability to multitask, prioritize, and manage time effectively.
- Strong problem-solving skills and the ability to think creatively to resolve issues.
- Experience using CRM software and other customer service tools.
- Strong attention to detail and organizational skills.
- Flexibility to work evenings, weekends, and holidays as needed (rolling shift).
- Positive attitude and willingness to learn and grow with the company.

🎁 Benefits
- Paid days off, medical insurance, 13th salary, wellness benefits, and referral bonuses.
- A collaborative, supportive environment where your ideas and professional growth are highly valued.

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100090093
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Video Editing Internship Program
🏢 emater
📍 Yerevan

🔄 #PartTime
💼 #VideoEditor
🗂️ #ArtDesignMedia

📝 Responsibilities
- Editing with Adobe Premier Pro.
- Editing short-form and ad creatives for Meta, YouTube, Tik Tok and other social media platforms.
- Crafting videos that engage audiences and drive sales.
- Storytelling, pacing, and structure tailored for e-commerce content.
- Practical use of AI tools in Premiere Pro.
- Get hands-on with AI tools such as Veo 3, Sora 2, Eleven Labs, etc.
- Work with AI voiceovers and AI actors.

✅ Requirements
- Strong passion in video editing.
- Ability to dedicate 4 hours per day to lessons, assignments, and practice.
- Good English knowledge.
- Willingness to learn AI-powered creative tools.
- Commitment to completing the full duration of the internship.

🌟 Nice to Haves
- Portfolio is optional — but any previous work is a plus.

🎁 Benefits
- Opportunity to join emater full-time after successful program completion.
- Hands-on mentorship from professional editors.
- Real project experience with e-commerce brands.
- Portfolio-ready work to showcase your skills.
- Exposure to the creative industry.

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100090091
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Implementation/Service Engineer-Armenia
🏢 OMD Armenia LLC
📍 Yerevan

🔄 #FullTime
💼 #ImplementationEngineer
🗂️ #FinanceInsurance

📝 Responsibilities
- Client Engagement & Communication: Work closely with clients to understand their specific needs, diving deep into their trading data, and addressing technical questions and implementation challenges.
- Data Analysis: Analyze complex financial and trading data sets to identify issues, patterns, and optimization opportunities, ensuring accurate and reliable implementation outcomes.
- Custom ETL Development: Design and build client-specific ETL processes, particularly for applications like Trade Surveillance and Transaction Cost Analysis.
- Customization of Standard Products: Write tailored code to adapt our core products to meet individual client requirements, ensuring smooth integration with their systems.
- Maintain and Troubleshoot Pipelines: Ensure the ongoing functionality of data pipelines, actively troubleshooting and collaborating with the product development team to resolve issues.
- Continuous Improvement: Participate in the improvement of processes, tools, and solutions while learning proprietary technologies such as OneTick.

✅ Requirements
- Strong Python Skills: At least 3 years of practical experience with Python, with the ability to easily write and adapt code, a solid understanding of Python syntax, and familiarity with data analysis using Pandas (a plus).
- Technical Proficiency: Experience working with complex systems within Customer implementation and integration projects, understanding how various components interact, and troubleshooting code.
- Capital market experience / Data engineering experience: Capital markets experience - especially transaction feed handler / loader and market data concepts AND/OR expertise with data engineering, ETL for complex implementation projects.
- Experience with Troubleshooting: Linux hands-on, reading logs (Grafana, Sentry, etc.), providing structured and reasonable RCA. Experience of troubleshooting Kubernetes pods and awareness of containerization.
- Attention to Detail combined with Multitasking: A meticulous approach to your work, with a focus on accuracy and thoroughness, while able to switch between tickets and Customers.
- Communication Skills: Fluency in English, with the ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders.
- Team and Independent Work: Ability to collaborate within a team, as well as work independently to meet deadlines and solve problems.
- Client-Focused: An eagerness to engage with clients, learn new technologies, and adapt to proprietary systems such as OneTick.
- Desire for Growth: Enthusiasm for learning and growing within a dynamic, fast-paced environment, tackling challenging tasks related to financial marketss.

🌟 Nice to Haves
- Technical Proficiency: Good awareness of the SDLC best practices (here Gitlab CI as a tool - nice to have).
- Capital market experience / Data engineering experience: Airflow knowledge - nice to have.

🎁 Benefits
- Full-Time Permanent Employment with a flexible work arrangement (remote or office-based in Yerevan).
- Collaborative Work Environment: Work in a mid-sized company with a supportive culture where your contributions are valued. Experience a low-bureaucracy environment that encourages autonomy and impact.
- Challenging Projects: Engage with high-impact tasks for major financial market players, including national regulators, central banks, and quantitative hedge funds.
- Competitive Compensation: Salary based on experience, education, skillset, and local norms, with additional benefits discussed during the HR screening call.
- Benefits Package: Benefits may vary based on location and country-specific requirements.

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100090089
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Senior Security Engineer - Node.js Proactive Defense (remote-only)
🏢 Cloudlinux
📍 Yerevan, Armenia

🏠 #Remote
🔄 #FullTime
🗂️ #SecurityServices

📝 Responsibilities
- Design and ship a Node.js runtime agent that hooks into the V8/Node lifecycle to trace and block malicious behavior patterns (child_process spawn chains, eval / Function constructors, prototype pollution exploitation, unsafe deserialization, SSRF, path traversal, fs writes to sensitive locations, malicious require() / dynamic import chains, supply-chain poisoning at load time).
- Define the detection model: which behaviors are policy-blockable by default, which are signal-only, and how rules are authored, distributed, and versioned alongside our existing Proactive Defense rule pipeline.
- Integrate the agent with the rest of the on-host Imunify security stack so that Node.js detections, blocks, and incidents flow into the same telemetry pipeline, the same backend event store, and the same admin UI as our other layers (WAF, host-IDS, brute-force protection, malware scanner, patch management). This ships as a first-class layer of Imunify360, not a standalone tool.
- Make it production-safe on shared hosting: low overhead, tenant-isolated, compatible with CageFS / LVE, and resilient to hostile tenants who will try to disable or evade the agent.
- Build the pipeline that turns CVE write-ups and threat-intel feeds into shipped detections. The system — not a human — ingests advisories, extracts the exploit primitive, generates and tests rule candidates against a corpus, and rolls them out with the right signal-only / blocking posture.
- Own the closed feedback loop from production blocks (true positives, false positives, evasions) back into the next generation of rules.

✅ Requirements
- Security engineer mindset: thinks in attack surfaces, exploit primitives, and defense-in-depth - not just in OWASP checklists. Can read a CVE writeup and reconstruct the primitive, not just the patch.
- Runtime/exploitation knowledge across languages: prototype pollution, deserialization, command injection, SSRF, path traversal, supply-chain poisoning - knows why these primitives exist, not just that they have names.
- Systems-level development: Linux daemons, systemd, privileged processes, IPC, namespaces/cgroups, file-descriptor and signal hygiene.
- Low-level / instrumentation instinct: has hooked, traced, or intercepted something in production - LD_PRELOAD, eBPF, ptrace, JVM agents, Python sys.settrace, language-runtime preload, kernel modules. The specific tech doesn't matter; the instinct does.

🌟 Nice to Haves
- Shared-hosting / multi-tenant Linux experience: LVE, CageFS, control-panel ecosystems, or analogous tenant-isolation work.
- Comfort working from a CVEs and threat-intel feed as primary product input.

🎁 Benefits
- A focus on professional development.
- Interesting and challenging projects.
- Fully remote work with flexible working hours, that allows you to schedule your day and work from any location worldwide.
- Paid 24 days of vacation per year, 10 days of national holidays, and unlimited sick leaves.
- Compensation for private medical insurance.
- Co-working and gym/sports reimbursement.
- Budget for education.
- The opportunity to receive a reward for the most innovative idea that the company can patent.

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100090087
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Senior Lighting Artist
🏢 Sperasoft
📍 Yerevan, Armenia

🔄 #FullTime
🗂️ #Gaming

📝 Responsibilities
- Design lighting that matches or exceeds art direction and client’s expectations and supports the look of other departments work in the best way
- Propose new ideas for realistic lighting schemes, relying on scene scenery, mood and art direction needs
- Communicate with Art-Director and client representatives in terms of achieving work quality desired by the client
- Communicate with other teams to support lighting art needs required for target quality
- Support art style and mood with lighting
- Maintain a balance between visual quality and performance requirements
- Have the Art Director and Technical Director validate the quality of the lighting and make any changes that are requested
- Create and estimate tasks for Lighting Art team
- Verify lighting quality after changes from other departments and perform any necessary improvements
- Fix the lighting bugs filed by testers
- Optimize lighting to produce the best possible image quality, in accordance with the technical limitations of the engine
- Carry out all other related tasks
- Contribute to the team-oriented environment
- 3+ years of experience as a Lighting artist in the game industry with experience of performing senior or lead level tasks. At least one shipped title in the portfolio
- Extensive knowledge of color theory, lighting and composition
- Understanding of real-time and pre-rendered techniques
- Knowledge of UE4 lighting techniques, Knowledge of UE5’s Lumen, VSM and Nanite is a bonus. Familiarity with game engines, tools, pipelines and game development process
- Knowledge of any DCC tools (Maya/3ds Max/Blender) and other 2D/3D Art tools (e.g. Photoshop/Substance Painter/Substance Designer) useful in Lighting Art production
- Sense of initiative and proactivity
- Attention to detail
- Ability to give and accept feedback and adapt to changes
- Originality and resourcefulness when setting out solutions
- Self-motivation, good communication skills, and a great team-player attitude

✅ Requirements
- Experience in photography is an asset
- Experience in other areas of computer graphics is an asset
- Ability to create concept art

🎁 Benefits
- Working with an international team of world-class professionals on exciting and challenging projects
- Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events
- Medical Care package
- Breakfasts, snacks and fruits available during the day, tea and coffee machines
- Additional benefits – care bonus to cover health, educational and safety needs, corporate parties and team buildings and many more others

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100090085
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 GCP Data Architect
🏢 DataArt
📍 Armenia

🔄 #FullTime
🗂️ #ArtDesignMedia

📝 Responsibilities
- Design end‑to‑end data architecture solutions on Google Cloud Platform.
- Develop scalable data pipelines and data processing frameworks (batch and streaming).
- Architect data models for analytics, machine learning, and operational reporting.
- Define data governance, data quality, metadata management, and security standards.
- Lead migration efforts from on‑prem or other cloud platforms to GCP.
- Collaborate with cross‑functional teams (data engineers, analysts, ML teams, product owners).
- Optimize data storage and processing for performance, reliability, and cost efficiency.
- Evaluate and integrate third‑party tools into the GCP data ecosystem.
- Participate in architectural reviews, provide best practices, and mentor teams.
- Produce documentation, diagrams, and technical specifications.

✅ Requirements
- 5+ years of experience in Data Architecture, Data Engineering, or similar roles.
- Strong hands‑on expertise with Google Cloud Platform, including: BigQuery, Dataflow / Apache Beam, Cloud Composer/Airflow, Dataplex, Pub/Sub, Cloud Storage, Looker.
- Strong SQL and data modeling skills (3NF, dimensional modeling, data vault is a plus).
- Experience designing large‑scale distributed data processing systems.
- Strong understanding of ETL/ELT patterns and streaming data architectures.
- Familiarity with CI/CD, IaC (Terraform), and automated deployment practices.
- Experience with programming languages such as Python or Java/Scala.
- Understanding of data governance, lineage, cataloging, and security (IAM).
- Experience with ML pipelines or MLOps is a plus but not required.
- Excellent communication skills and ability to work with non‑technical stakeholders.
- GCP Certifications or readiness and ability to achieve in a quick period of time

🌟 Nice to Haves
- Deep knowledge of any of other modern data ecosystem would be plus: AWS, Azure, Databricks, Snowflake and/or certificates obtained.

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100090083
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Senior DevOps Engineer with GCP
🏢 DataArt
📍 Armenia

🔄 #FullTime
🗂️ #InformationTechnology

📝 Responsibilities
- Design, implement, and manage cloud infrastructure on Google Cloud Platform using Terraform
- Plan and execute the end to end migration of workloads from AWS to GCP, including compute, networking, storage, and managed services
- Deploy, configure, and operate Kubernetes clusters on GKE with a focus on availability, scalability, and security
- Manage and optimize GCP native services such as CloudSQL and Pub Sub
- Define and maintain infrastructure as code standards, including module structure, state management, and CI CD integration
- Collaborate with development and platform teams during architecture reviews, capacity planning, and incident response activities

✅ Requirements
- Hands on experience running Kubernetes in production environments, including workload management, networking, RBAC, and Helm
- Practical experience with Google Cloud Platform services, especially GKE, CloudSQL, and Pub Sub
- Experience participating in or delivering cloud migration projects
- Strong working knowledge of Terraform for infrastructure provisioning and lifecycle management
- Experience collaborating with development teams to support cloud based applications

🌟 Nice to Haves
- Prior experience with AWS (EKS, RDS, SQS, IAM, or similar)
- Familiarity with Apigee API gateway management and configuration
- Experience with BigQuery for data warehousing and analytics workloads
- Background in data migrations

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100090081
#Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք