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📢 Monitoring Specialist 🏢 Neo Group 📍 Yerevan, Armenia 🏠 #Remote 🔄 #FullTime 🗂️ #SecurityServices 📝 Responsibilities - Monitor the performance and activities of support specialists in real time. - Conduct internal audits and checks of employee actions within internal systems. - Monitor employee attendance, working hours, and shift compliance. - Ensure full compliance with internal regulations, procedures, and company policies. - Monitor and control bonus issuance to detect and prevent violations or abuse. - Perform real-time quality control of responses provided to clients (chat, email, tickets). - Identify violations, deviations, and misconduct, and escalate them to management. - Collect and prepare reports across required operational areas of the department. - Prepare regular reports on monitoring results, violations, and performance indicators. - Experience in monitoring, quality control, compliance, or similar roles is a strong advantage. - Fluent Russian is mandatory. English level: A2 or higher. - Ability to analyze employee behavior, performance data, and compliance with processes. - High level of accuracy and ability to detect inconsistencies and violations. - Proficiency in CRM systems, monitoring tools, and Microsoft Office Suite. - High sense of responsibility, confidentiality, and integrity. ✅ Requirements - Strong sense of discipline and responsibility. - Objective, unbiased, and stress-resistant mindset. - Ability to work with sensitive and confidential information. - Proactive, detail-oriented, and compliance-focused attitude. - Strong problem-solving skills and high ethical standards. 🎁 Benefits - Remote work opportunity. - Flexible working schedule. - Interesting product. - Learning opportunities. - Career growth prospects. IT Channel: @iJobAm_IT Facebook: Page Facebook: Group LinkedIn: Page 100086964 #Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Quality Control Specialist 🏢 Neo Group 📍 Yerevan, Armenia 🏠 #Remote 🔄 #FullTime 🗂️ #AdministrativeSupportServices 📝 Responsibilities - Monitor and evaluate the quality of communication between managers and clients (email, messengers, phone). - Ensure compliance of communication with established standards and regulations. - Prepare detailed reports on evaluations and identified issues. - Provide constructive feedback to VIP Managers and Support teams. - Participate in the development and updating of QA evaluation forms and procedures. - Collaborate with training and operations teams to improve service processes. - Support a high standard of customer experience across VIP segments (Super VIP, Pre-VIP, Loyalty). - Minimum of 1 year of experience in quality assurance or customer support. - Knowledge of service quality metrics (CSAT, SLA, NPS) and basic practical experience applying them. - Ability to assess communication objectively and consistently. - Strong attention to detail and high standards for customer experience. - Confident user of Google Workspace and reporting/monitoring systems. - Basic understanding of CRM systems. - Fluent in Russian (mandatory). - English level: A2 or higher. - Ability to work in a dynamic environment with shifting priorities. ✅ Requirements - Experience working with VIP clients. - Background in coaching or mentoring. - Knowledge of additional languages. 🎁 Benefits - Remote work opportunity. - Flexible working schedule. - Interesting product. - Learning opportunities. - Career growth prospects. IT Channel: @iJobAm_IT Facebook: Page Facebook: Group LinkedIn: Page 100086962 #Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Packaging Engineer (remote-only, Europe) 🏢 Cloudlinux 📍 Yerevan, Armenia 🏠 #Remote 🔄 #FullTime 🗂️ #InformationTechnology 📝 Responsibilities - Monitoring and tracking upstream releases. - Updating packages and applying necessary patches. - Building packages across all supported distributions. - Designing and maintaining automated test suites. - Preparing and deploying production releases. - 1+ years of experience working with Linux-based systems. - Hands-on experience with YUM or APT package management. - GNU/Linux operating systems and shell scripting experience. - Experience with Git-based development workflows. - Experience using CI/CD tools such as Jenkins, Ansible, or similar. ✅ Requirements - Understanding of RPM or DEB package build systems (e.g., mock, pbuilder, etc.). - Experience with Python. - Experience with С programming. - A focus on professional development. - Interesting and challenging projects. - Fully remote work with flexible working hours, that allows you to schedule your day and work from any location worldwide. - Paid 24 days of vacation per year, 10 days of national holidays, and unlimited sick leaves. - Compensation for private medical insurance. - Co-working and gym/sports reimbursement. - Budget for education. - The opportunity to receive a reward for the most innovative idea that the company can patent. IT Channel: @iJobAm_IT Facebook: Page Facebook: Group LinkedIn: Page 100086960 #Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Senior QA Automation Engineer 🏢 Deep Origin 📍 Yerevan, Armenia 🔄 #FullTime 🗂️ #InformationTechnology 📝 Responsibilities - Design and maintain end-to-end test automation across our platform, API, and tools layers. - Build internal tooling that accelerates developers’ productivity and deployment confidence. - Create monitoring and health-check systems that provide early warning of issues. - Contribute to infrastructure automation and reliability initiatives. - Partner with engineering teams to establish testing strategies for new features. - Own the quality of critical user workflows from development through production. - 5 years of experience in software engineering and automation, not limited to test frameworks. - Proven experience writing end-to-end tests and automation in real-world production systems using any modern test framework such as Playwright or Cypress. - At least 2-3 years of experience with JavaScript/TypeScript, Python, or Go. - Experience with Git and modern CI/CD pipelines. - Strong understanding of software testing fundamentals, SDLC, and agile development practices. - Experience working with APIs, services, and distributed systems. - Ability to independently design and own complex technical solutions. - Strong problem-solving skills and attention to detail. - Fluent English for clear communication and collaboration across an international team. ✅ Requirements - Experience with Kubernetes, Docker, and cloud environments. - Familiarity with observability stacks (Grafana, Prometheus, logs, metrics, alerts). - Experience building internal developer tools or CLIs. - Knowledge or hands-on experience with LLMs, prompt engineering, or AI-assisted tooling. - Background in performance, reliability, or non-functional testing. - Experience mentoring or technically guiding other QA engineers. - Experience in high-scale or high-reliability systems. - You are comfortable owning ambiguous and complex problems. - You enjoy building tools that make teams faster and systems more reliable. - You care deeply about quality, but also about pragmatism and impact. - You are proactive, autonomous, and accountable for what you build. 🎁 Benefits - Health insurance for you and your family. - Additional leave days added to your annual paid time off. - Weekly highly specialized seminars on bio-machine learning and chemistry. - Collaborating with highly experienced professionals. - Salary with equity, including stock options after probation. IT Channel: @iJobAm_IT Facebook: Page Facebook: Group LinkedIn: Page 100086958 #Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 Accountant for EY Tax practice 🏢 Ernst and Young CJSC 📍 Yerevan, Armenia 🔄 #FullTime 🗂️ #FinanceInsurance 📝 Responsibilities - Participates in provision of statutory accounting and tax compliance services to EY clients - Participates in provision of payroll service to EY clients - Participates in provision of various tax consultancy services to EY clients, within the scope of the Armenian tax legislation - Provides assistance to Senior consultants and above in handling client’s assignments - As an audit team member participates in audit services delivery to EY clients - Delivers the assigned work with high quality and in a timely manner - Other tasks per request of supervisor ✅ Requirements - Higher education in accounting, finance, economics or a related field; ACCA is a plus - 1-3 year of experience in accounting and tax compliance - Good knowledge of Armenian tax legislation - Knowledge of international financial reporting standards (IFRS) would be an asset - Fluency in English and Russian both spoken and written - Analytical and critical thinking - Strong communication and interpersonal skills - Computer literacy (MS Word, Excel, Power Point, etc.) - Commitment to continuously learning and developing knowledge and skills - Ability to work in a team, flexibility, ability to travel frequently IT Channel: @iJobAm_IT Facebook: Page Facebook: Group LinkedIn: Page 100086955 #Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 CRM specialist (Customer.io) 🏢 Lynon 📍 Yerevan, Armenia 🔄 #FullTime 🗂️ #InformationTechnology 📝 Responsibilities - Own and manage CRM campaigns using Customer.io (email, push, in-app, SMS where applicable) - Design, build, and optimize automated customer journeys (onboarding, retention, reactivation, churn prevention) - Segment players based on behavior, lifecycle stage, and value - Collaborate closely with Product, Marketing, BI, and Tech teams to align CRM strategies with business goals - Set up and maintain event tracking, triggers, and data flows in Customer.io - Analyze campaign performance (open rate, CTR, conversion, retention, LTV) and provide actionable insights - A/B test CRM content, timing, and channels to continuously improve performance - Ensure CRM communications comply with iGaming regulations and responsible gaming policies - Maintain high-quality CRM content, personalization, and localization where needed ✅ Requirements - 2+ years of experience as a CRM Specialist, preferably in the iGaming industry - Hands-on experience with Customer.io (mandatory) - Strong understanding of player lifecycle, retention mechanics, and engagement strategies in iGaming - Experience with segmentation, automation, and behavioral triggers - Analytical mindset with experience working with metrics and dashboards - Ability to work with large datasets and collaborate with BI/Analytics teams - Strong attention to detail and structured approach to campaign management - Good written communication skills in English IT Channel: @iJobAm_IT Facebook: Page Facebook: Group LinkedIn: Page 100086953 #Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք

📢 .NET Core Senior Backend Engineer 🏢 Ardshinbank CJSC 📍 Yerevan, Armenia 🔄 #FullTime 🗂️ #InformationTechnology 📝 Responsibilities - Collaborate with cross-functional teams, including software engineers, product managers, and designers, to design, develop, and maintain backend components of .NET Core applications - Write clean, efficient, and scalable code using C# programming language and the .NET Core framework - Develop RESTful APIs and web services to support frontend functionality and integrations with other systems - Design and implement database schemas, queries, and optimizations for SQL and NoSQL databases - Implement and maintain authentication, authorization, and security measures for backend APIs - Integrate third-party services, APIs, and libraries into the backend infrastructure - Perform code reviews and provide constructive feedback to ensure code quality and adherence to coding standards - Collaborate with the frontend team to define API specifications and ensure smooth data exchange between the frontend and backend - Conduct thorough testing of backend components, including unit testing, integration testing, and performance testing - Identify and troubleshoot software defects and performance bottlenecks, ensuring timely bug fixes and optimizations - Work closely with the DevOps team to deploy and manage backend applications on-premises environment or in a cloud - Stay up to date with industry trends and best practices in backend development and share knowledge with the team - Participate in agile development methodologies, including sprint planning, daily stand-ups, and retrospectives - Provide technical guidance and mentorship to junior engineers when required ✅ Requirements - Bachelor's degree in Computer Science, Software Engineering, or a related field - 6+ years of professional experience in backend development using .NET Core and C# - 2+ years of experience mentoring junior and mid level developers - Strong understanding of backend development principles, including solutions architecture, database design, and security - Proficiency in developing RESTful APIs using ASP.NET Core - Experience with database technologies, such as SQL (e.g., SQL Server, PostgreSql) and/or NoSQL databases (e.g., MongoDB, Redis) - Ability to use GitLab - Familiarity with ORM frameworks (e.g., Entity Framework) and query optimization techniques - Solid understanding of authentication and authorization protocols, such as OAuth and JWT - Experience with message queuing systems (e.g., RabbitMQ) and event-driven architectures - Knowledge of containerization technologies (e.g., Docker) and orchestration tools (e.g., Kubernetes) is a plus - Knowledge and experience of MAUI framework is a plus - Strong problem-solving and analytical skills - Excellent communication and collaboration abilities - Ability to work independently and handle multiple projects simultaneously IT Channel: @iJobAm_IT Facebook: Page Facebook: Group LinkedIn: Page 100086951 #Career #Vacancy #Recruiter #JobOpening #ԳործԿա #Աշխատանք