📝 Responsibilities
- Lead Graphic Design workshops, project Labs and Learning Labs for TUMO’s students
- Work in Yerevan but travel to other TUMO locations at least 3-4 times a year for month-long workshops, when needed
- Develop students’ skills through designing educational material for student self-learning
- Collect and evaluate students’ results at the completion of every workshop, project Lab or Learning Lab and store them for their portfolios
- Examine students’ self-learning results and provide daily feedback to them
✅ Requirements
- Minimum 2 years of work experience in the specified field
- Excellent communication and public speaking skills
- Language: Armenian (required), English (preferred)
- Strong research skills
- Ability to work independently and as part of a team
- Ability to maintain deadlines and ensure high productivity.
🌟 Nice to Haves
- Experience in education and the ability to work effectively with teenagers is a strong advantage
- Experience in branding or app design is a plus.
📢 Motion Graphics Workshop Leader
🏢 Tumo Center for Creative Technologies
📍 Gyumri, Armenia
🔄 #FullTime
💼 #MotionGraphics
🗂️ #ArtDesignMedia
📝 Responsibilities
- Lead Motion Graphics workshops, project Labs and Learning Labs for TUMO’s students
- Work in Yerevan but travel to other TUMO locations at least 3-4 times a year for month-long workshops, when needed
- Develop students’ skills through designing educational material for student self-learning
- Collect and evaluate students’ results at the completion of every workshop, project Lab or Learning Lab and store them for their portfolios
- Examine students’ self-learning results and provide daily feedback to them
- Other duties may be assigned
✅ Requirements
- Minimum 2 years of work experience in the specified field
- Excellent communication skills and public speaking ability
- Language: Armenian (required), English (preferred)
- Strong research skills
- Ability to work independently and as part of a team
- Ability to maintain deadlines and ensure high productivity
🌟 Nice to Haves
- Experience in education and ability to work with teenagers is a plus
📝 Responsibilities
- Provide administrative support to ensure the efficient operation of the office
- Manage the General Director’s calendar, schedule meetings, and coordinate travel and accommodation
- Handle emails, calls, and correspondence on behalf of the General Director
- Assist in the preparation of regularly scheduled reports
- Ensure the General Director’s working environment is efficient and well-supported
- Review and format documents before presenting them to the General Director
- Confidentially handle sensitive information
✅ Requirements
- Knowledge of MS Office (MS Excel and MS Word, in particular)
- Proficiency in Armenian, Russian, and English, both written and verbal
- Excellent time management skills and ability to prioritize work
- Strong organisational skills with the ability to multitask
- Excellent written and verbal communication skills in English
- Highly discreet, reliable, and trustworthy
💻 Technologies
- MS Office
- MS Excel
- MS Word
IT Channel: @iJobAm_IT
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100093908
✨ Aggregated by our AI search engine. Accuracy is not guaranteed. All rights reserved by the original publisher.
📝 Responsibilities
- Respond to customer inquiries and resolve any issues via phone, email, and live chat
- Manage and resolve customer complaints, requests, and inquiries in a timely and professional manner
- Provide accurate and complete information about company products and services
- Process orders, returns, and exchanges, ensuring accuracy and efficiency
- Work closely with marketing and technical teams to ensure customer satisfaction and resolve any issues
- Maintain accurate records of customer interactions and transactions using our CRM system
- Generate upsell opportunities
- Stay up-to-date with product knowledge, promotions, and company policies and procedures
- Identify and escalate priority issues to the appropriate team member or department
- Continuously look for opportunities to improve the customer experience and suggest process improvements to the management team
✅ Requirements
- Native or bilingual knowledge of English language with excellent verbal and written communication skills
- At least 2-3 years of customer service experience, preferably in a fast-paced e-commerce environment
- Ability to multitask, prioritize, and manage time effectively
- Strong experience communicating with customers via calls
- Strong problem-solving skills and the ability to think creatively to resolve issues
- Experience using CRM software and other customer service tools
- Tech-savvy
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills
- Flexibility to work evenings, nights, weekends, and holidays as needed (rolling shift)
- Positive attitude and willingness to learn and grow with the company
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100093906
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📝 Responsibilities
- Conducting medical and insurance assessments of claims and medical documents submitted by insured individuals
- Performing quantitative and qualitative analysis of claims submitted by insured individuals
- Initiating and conducting regular meetings with insured individuals on medical and insurance-related topics
- Verifying the accuracy of medical prescriptions and ensuring they comply with current medical records
- Collaborating with medical institutions
- Handling phone inquiries from insured individuals
- Demonstrating a thorough understanding of insurance policies and explaining them clearly to clients
- Issuing certificates to medical institutions for the treatment of insured individuals
- Organizing preventive medical check-ups, analyzing the results, and providing relevant advice to insured individuals
- Performing other duties as assigned by the direct supervisor
✅ Requirements
- Higher medical education
- Relevant experience in the insurance sector
- Experience as a practicing doctor is considered an advantage
- Knowledge of Russian and English is desirable
- Excellent communication skills
- Ability to work as part of a team
- Strong sense of responsibility
- Decision-making and problem-solving skills
⚡ Skills
- Medical assessment
- Claims analysis
- Insurance policy understanding
- Client communication
- Medical documentation verification
- Collaboration with medical institutions
- Problem-solving
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100093904
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📝 Responsibilities
- Address client issues through troubleshooting, training, and direct support
- Conduct initial troubleshooting for ServiceTitan, Aspire, and FieldRoute platforms, identifying root causes, replicating issues, and documenting scenarios clearly
- Develop into a product expert, crafting innovative solutions and workflows that cater to customer requirements
- Advocate for product enhancements by submitting bug reports to developers and overseeing their resolution
- Communicate customer feedback and concerns to internal teams to champion their needs
- The earliest start of the shift is 3pm, and the latest shift finishes at 3am AMT. Shifts are decided based on business needs, so candidates must be flexible to shift changes. Please note that during your probation period, your schedule will be Mon-Fri, starting 3pm-4pm
✅ Requirements
- Exceptional interpersonal skills: empathetic, patient, confident, good-humored, and adept at interacting with diverse personalities
- Thrives in a feedback-rich environment and maintains composure in a dynamic, demanding setting
- Self-driven and capable of mastering intricate software
- Efficient, effective, and resourceful problem-solver with robust critical thinking and troubleshooting abilities
- Proficiency in English is a must
🌟 Nice to Haves
- Knowledge of QuickBooks/accounting is a plus
🎁 Benefits
- Flexible time off with ample learning and development opportunities to continue growing your career
- Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events
- Great work is rewarded through Bonusly, peer-nominated awards, and more
- Company-paid medical, dental, and vision available to employees and their dependents day 1, parent and siblings’ insurance, wellness benefit, office massage, etc.
- Parental leave and support, financial planning tools, Employee Assistance Program services, and more
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100093902
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📝 Responsibilities
- Investigate, resolve, prevent, and communicate incidents to relevant stakeholders
- Perform initial analysis, validation, and testing to identify incident root causes (technical, business logic, or configuration-related)
- Act as the primary point of contact for Incident Management Specialists and manage incidents within defined timelines
- Coordinate and manage the full lifecycle of incident tickets, from analysis through resolution, while acting as the primary communication bridge between Technical, Operations, and Product teams to ensure effective cross-functional collaboration, timely updates, and efficient incident resolution.
- Provide clear and timely updates on incident progress, resolution timelines, deviations, and ongoing activities
- Collaborate with Technical, IT, and Operational teams to analyze root causes and ensure resolution
- Prioritize urgent incidents, escalate unresolved issues, and ensure compliance with SLAs, policies, and procedures
- Prepare incident resolution and post-incident reports, including preventive recommendations
- Collaborate with Problem and Service Management teams, including Change- and Problem-type requests
- Stay informed about product and service updates and continuously share knowledge with colleagues
- Prepare daily, weekly, monthly, and ad-hoc reports and perform other duties assigned by the immediate supervisor
✅ Requirements
- Bachelor’s Degree with at least 1 year of experience in service management, incident management, technical support, or a related field
- Excellent command of Armenian, English, and Russian languages
- Proficiency in MS Office, knowledge of development tools and JIRA is considered an advantage
- Strong knowledge of incident and service management processes
- Excellent written and verbal communication skills, with the ability to justify decisions and influence stakeholders
- High sense of responsibility, professional conduct, strong work ethics, and attention to detail
- Proactive, initiative-driven, analytical, and flexible mindset with the ability to work under pressure
- Strong time management, prioritization, organizational skills, and ability to handle multiple tasks simultaneously
- Willingness and ability to collaborate, support colleagues, and work effectively within cross-functional team
💻 Technologies
- MS Office
- JIRA
⚡ Skills
- Excellent written and verbal communication skills
- High sense of responsibility, professional conduct, strong work ethics
- Attention to detail
- Proactive, initiative-driven, analytical, and flexible mindset
- Strong time management, prioritization, organizational skills
IT Channel: @iJobAm_IT
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LinkedIn: Page
100093898
✨ Aggregated by our AI search engine. Accuracy is not guaranteed. All rights reserved by the original publisher.